Toyota of Newport - Service Center

I recently called the service department about how my car was acting. They were very concerned and when I got it in to them, it turned out I had a cracked block . They found me a used engine the same day. I was acting. They were very concerned and when I got it in to them, it turned out I had a cracked block . They found me a used engine the same day. I was able to use one of their rental cars until my car was repaired. The service manager kept me updated on the work of my car. From when I first came in, they called me by name and made me feel as family. I bought my car there back in 2014 and I drive two hours when I need service from them because I know they will take great care of my car and I can trust them. I truly want to say Thank you, to the entire service department and their management team . Sincerely, Cathy Forney More

Always a good job I have taken my Prius to Toyota Newport for many years, and they have always done excellent work. They let me know the costs upfront, and call if ther I have taken my Prius to Toyota Newport for many years, and they have always done excellent work. They let me know the costs upfront, and call if there re any changes. Sometimes I've needed a ride, and their customer drivers are always polite and on time. They just replaced my tires and I absolutely love how they have improved the car's mileage and driving! More

Regular service oil change. Always professional and pleasant. Job completed in a timely manner. The waiting area is clean and comfortable and the internet connection allows me to Always professional and pleasant. Job completed in a timely manner. The waiting area is clean and comfortable and the internet connection allows me to continue work while I wait. More

Regular Maintenance on RAV 4 The service was prompt and excellent. The staff is helpful and friendly. I have been a regular customer for over 25 years. This is where you go f The service was prompt and excellent. The staff is helpful and friendly. I have been a regular customer for over 25 years. This is where you go for Toyota service on the Oregon Coast. More

Nissan You asked if everything was okay -- well it is a Nissan for goodness sakes, what could possibly be wrong??? Best car on the road, since 1985 at leas You asked if everything was okay -- well it is a Nissan for goodness sakes, what could possibly be wrong??? Best car on the road, since 1985 at least that is my opinion. This is my first visit since the business was sold so have no opinion about the customer service so far. I did purchase what I was after and they looked until they found the interest rate I wanted More

Excellent service on my first visit Brought my new Toyota 4Runner in for the first 10K service, and had a great experience.The service was done in a short time, and all personnel were fr Brought my new Toyota 4Runner in for the first 10K service, and had a great experience.The service was done in a short time, and all personnel were friendly and knowledgeable. More

Awesome. I had my regular scheduled maintenance and I had a couple questions about my car. These guys took such an interest in what I was asking and made sure I had my regular scheduled maintenance and I had a couple questions about my car. These guys took such an interest in what I was asking and made sure with them coming out and checking out my car and clarifying everything I asked. They went above and beyond my expectations. Thank you all of you. Service was fabulous and even got my car washed. Made my day. Happy New Year to them. More

Flexibility I had to change my service appointment 1.5 hours before it was set for, due to a work priority. Since I was at the counter, they offered to squeeze me I had to change my service appointment 1.5 hours before it was set for, due to a work priority. Since I was at the counter, they offered to squeeze me in right then and rapidly got the service completed. More

Agree with previous reviews As noted by other reviews, the new ownership has had a positive effect. Service experience is now much better than previously. Facilities are still a As noted by other reviews, the new ownership has had a positive effect. Service experience is now much better than previously. Facilities are still a bit dated but even that seems better now. I will continue to have my Prius serviced here in the future. More

What a difference new dealership management makes! Now I don't have to go to the Valley to buy and service my Prius. Both sales and service are efficient, thorough, and nice ... just genuinely nice peo Now I don't have to go to the Valley to buy and service my Prius. Both sales and service are efficient, thorough, and nice ... just genuinely nice people. More