Back

Toyota of Newnan

Newnan, GA

2.9
276 Reviews

2 Herring Road

Newnan, GA

30265

Directions

By Type

Showing 276 reviews

May 24, 2013

Called on Thursday to rent a Prius in a couple of weeks and was quoted a weekend price plus a one day rental because I would have the vehicle from Friday to Tuesday. A lady by the name Elisha check to see More

by Unhappy30277
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Hernan Gutierrez
May 29, 2013 -

Unhappy30277 responded

Received a call this morning from Walt Gutierrez. He is the owner of Toyota of Newnan. I explained my situation to him and he was very apologetic for the way that it was handled. He was very, very nice and apologized over and over that the communication lacked about the Prius rentals. He understood that I wasn't upset that they didn't have one for rent but that I was upset at the fact the employees were not given the correct information to pass along to the customers. He has reserved a Prius for me on the dates that I need and even offered not to charge me. As I explained to him it wouldn't be fair to him so I'm going to rent one from him. Again, I cannot say it enough how nice Walt was to me. His brother should take some lessons from him. Thank you Walt

May 17, 2013

3 return trips for 15,000 service bc of service advisor not recommending tire rotation even though it is clearly stated every 5,000 miles, no other recommended maintenance performed either, took car back 2 More

by adamskratchtherapy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeremy Morris, Bill Stovall
April 11, 2013

I went all the dealers ship to buy a camry Hybrid.No one gave me best deal ,only Toyota of Newnan gave me. Best Salespeople never seen in bad mood ,alway welcome very well with smily face. More

by bhavinraval
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg and John Coughn
February 09, 2013

Drove from cumming, ga to newnan, ga because of the professionalism expressed by this dealership when I called to inquire about a used Toyota Venza in their inventory. Everything went smoothly and as More

by asappartsman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mark feldman, trey mcaulay
January 05, 2013

I purchased a used Toyota Camry from Toyota of Newnan and the transaction was seamless, due to my salesman Jesus Jimenez. Jesus was very professional, courteous, knowledgeable, and well dressed, to say the l More

by tenee.johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Jimenez
November 02, 2012

Salesman told me car was serviced had oil change and ready to go. Drove car home and battery went dead all filters clogged and did not get the oil change which was stated. I spoke with the sales manag More

by dwag220
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin sales manager and Marty Griffin
October 26, 2012

They took the time to listen to what I was looking for and helped me in finding the best deal.2 thumbs up to all. More

by strejos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Jones and Mr. Yu
October 24, 2012

From the minute we walked in the door at the Toyota dealership in Newnan to begin the car buying process until the deal was complete, we were given great and thorough service in every way. Walt and hi More

by gigibrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Lewis, Walt Guiterrez
September 27, 2012

When you enter the Newnan, Toyota dealership the first impression is that this is a very professionally managed business. Everything is spotless, the showroom floor is inviting and an attendant is there More

by ret1997
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hendley
September 24, 2012

We have been Toyota owners for the past 6 years and decided that we would only look at Toyota for our next new car. Our buying experience with toyota of Newnan has confirmed that our decision was "rig More

by tom.zarle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Griffin
...
18
...