Toyota of Newnan

Muhammad Kahn I experienced a very rewarding purchase of my 2016 Tundra. My salesman Muhammad was very easy to work with and went out if his way to make sure I was I experienced a very rewarding purchase of my 2016 Tundra. My salesman Muhammad was very easy to work with and went out if his way to make sure I was completely satisfied. I received no pressure during the entire process. I had already picked out what I wanted and we worked together to make it happen. This was my second Toyota since the dealer opened and I have enjoyed great service for these last years. I would recommend this dealer to anyone and will continue any future business with them. Muhammad know how to work with us older folks. More

Poor service from the Service Dept I scheduled an oil change service with this dealership. My appoint time was 11:30 4/7/2016. I arrived at 11:20. Check in was as always easy and pro I scheduled an oil change service with this dealership. My appoint time was 11:30 4/7/2016. I arrived at 11:20. Check in was as always easy and professional. At 1:50, I asked the ladies at service checkout if there was any chance of getting my car back today. They checked and told me the car was being taken off the lift when they went back and checked. The car was put in the parking lot, and the technician dropped off the key fob at the service desk pretty quick after my inquiry. Then I found out the service writer had to do her paperwork, so another delay. The service dept. ladies were pleasant as they apologized for the delay, saying they were under staffed. I walked out of the service department at 2:20. Not at all impressed with the Toyota of Newnan Service Dept. When I got home and reviewed the invoice, I noticed the phone number was incorrect as was my email address. Maybe everyone's contact information is wrong ? If the Service dept. knew they were understaffed, why weren't the service reps who check you in tell the customer about the strong possibility of a delay so the customer has the option to reschedule? I would have gladly given up the 20 minutes or so I had invested to drive to the dealership to reschedule when the staff was adequate to handle the work load. Several other customers were in the same situation I was in. They were at least as irritated as I was/am. Very poor service today. More

Friendly, helpful and attentive sales service Erwin Wilson was especially helpful, attentive and friendly. There were four cars involved in the deal (two purchases of 2015 Corollas) and so much p Erwin Wilson was especially helpful, attentive and friendly. There were four cars involved in the deal (two purchases of 2015 Corollas) and so much paperwork. He was very busy getting everything taken care of with some assistance from Justin D. Stephens, Sales Manager, and Emily Mausser, Customer and Community Relations (she was especially helpful.) The dealership owner was pleasant - if firm on pricing. We have had no negative issues with the two cars. More

Awesome customer service! I have bought a lot of car's mainly from luxury dealerships but I have to say this is the best customer service I experienced. Muhammad Kahn did a gre I have bought a lot of car's mainly from luxury dealerships but I have to say this is the best customer service I experienced. Muhammad Kahn did a great job showing me vehicles that met my needs. Craig Jones the sales manager made sure we got a killer deal and low interest rates. Both of them did a great job to follow up after I left and made sure I picked up my car that night. I will definitely be recommending this dealership to my friends. More

Awesome service I was in need of a new car and Chris Kenner did an awesome job in answering all my questions and concerns. Bill Dixon was also very helpful. I was in need of a new car and Chris Kenner did an awesome job in answering all my questions and concerns. Bill Dixon was also very helpful. More

110% Satisfied I must have talked to or been to at least 20 dealerships in the past 3 months and Muhammad Khan at Newnan Toyota was the absolute best. he brings some I must have talked to or been to at least 20 dealerships in the past 3 months and Muhammad Khan at Newnan Toyota was the absolute best. he brings something totally different to the car buying experience that no one else anywhere has to offer, Himself! His personality, enthusiasm and the fact that he actually cares that you find the right car for you, make the car buying experience something truly personal. Here is a man who actually loves his job and takes pride in what he does. We will be buying all of our cars from him. Best of luck man! More

Amazing car-buying experience!! I had a really great car-buying experience here. It was my first time buying a brand-new car; Muhammad, the salesman, was extremely patient, and helpf I had a really great car-buying experience here. It was my first time buying a brand-new car; Muhammad, the salesman, was extremely patient, and helpful. He explained the process clearly, and did not push me at all to make a hasty decision. I test drove three different cars, so he gave me the payment options for all the three of them, and allowed me to pick the one that best suited me. I would definitely recommend Toyota of Newnan, and Muhammad Khan specifically, to everyone! More

Burned by Toyota of Newnan My wife used Toyota of Newnan's shuttle service to go to a local retail store while her vehicle was being serviced. The shuttle driver forgot to pick My wife used Toyota of Newnan's shuttle service to go to a local retail store while her vehicle was being serviced. The shuttle driver forgot to pick up my wife. My wife had to walk back to the dealership. She had major surgery about 2 months prior so the walking that she had to do caused significant physical pain. We purchased a new car and spent quite a bit in their service dept. over the years. We will no longer spend our money at Toyota of Newnan. This dealership is flanked by multiple competitors in sales and service. You should avoid this dealership and take your business elsewhere. More

Bought a Tundra from Toyota of Newnan Was unhappy with my vehicle. So stressed trying to deal with so many dealerships. I got recommended Toyota of Newnan by a couple of friends and my for Was unhappy with my vehicle. So stressed trying to deal with so many dealerships. I got recommended Toyota of Newnan by a couple of friends and my former employer. Wow. Incredibly nice salesmen and finance employees. Never once were they pushy or aggravating like so many dealerships. They worked with my budget, gave incentives to buy, were patient when I was indecisive and stubborn. Muhammad, Greg Faison, and the entire team were absolutely outstanding. The service was THAT good. I can't say enough about them. I know where my family is doing all car shopping from now on. Keep it up Toyota of Newnan..you guys are raising the bar! -Happy customer from Carrollton. More

Bought a used Car. Bought it in June 2015. I had told the salesman that I had a bad experience with the used car that I traded in and he assured me that the car had been Bought it in June 2015. I had told the salesman that I had a bad experience with the used car that I traded in and he assured me that the car had been checked out and even the cabin filter had been changed. After a week or so, I started looking at the filters and guess what the cabin filter was filthy. I changed it myself along with the engine air filter. Then last week the water pump went out so I took it to Toyota of McDonough and on the way check engine light came on. They replaced the water pump and found a rats nest on the engine and it had chewed through the wires to the knock sensor. They want $700.00 to repair. The car has been driven daily so I can't believe that a rat did this with the eng. running, but they refused to take any responsibility for this. It was probably done on their lot. I would not buy a bicycle from this place. More