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Victor was AMAZING! !! He truly cared for us and that we were in a safe and reliable vehicle! If you are ever in the area looking for a car see Victor at Toyota of newnan !! He truly cared for us and that we were in a safe and reliable vehicle! If you are ever in the area looking for a car see Victor at Toyota of newnan! More
Salesman Joe Brown and Maurice Amie in finance were very professional and personable. Joe was knowledgeable about the Tundra I drove 150 miles to see. The process was at my pace with zero pressure. Maurice professional and personable. Joe was knowledgeable about the Tundra I drove 150 miles to see. The process was at my pace with zero pressure. Maurice answered and resolved every concern I had, offered options I was not aware of that I took advantage of and I feel comfortable and more than at ease with my purchase. Thank you for a fantastic experience! Vicki, Birmingham 6.8.2025 More
Service department has scheduling problem. I am tired of having to wait 2 hrs for a scheduled sersvice. The past few visits have taken over 2 hrs just for a normal service, quick looksee of m I am tired of having to wait 2 hrs for a scheduled sersvice. The past few visits have taken over 2 hrs just for a normal service, quick looksee of my fluids and rotate tires. They overbook and penalize customers who make appointments by taking those who show up without appointments. If I did not have a prepaid maintenance plan, I would take my 4th Toyota to another dealer. Oh, and BTW, they never fail to try to upsell me on unnecessary service. More
Terrific to do business with. I bought my first vehicle from Toyota of Newnan ten years ago; just traded it for a new one today. Alex Wilde, the salesman, is very personable, pro I bought my first vehicle from Toyota of Newnan ten years ago; just traded it for a new one today. Alex Wilde, the salesman, is very personable, professional, helpful and made the whole process stress-free. The Service department is top notch as well. More
Have a 2023 Toyota Venza that still has "free" factory oil changes and tire rotations that we actually paid for during the car's purchase. This is the Toyota Extra Care package added when purchased that c oil changes and tire rotations that we actually paid for during the car's purchase. This is the Toyota Extra Care package added when purchased that cost and additional $700 for only two extra oil changes and tire rotations. Every time car was brought to Toyota of Newnan, they will always try to upsell engine air filters, cabin filters, hybrid battery air filters and EFI induction/throttle body cleaning when my vehicle never needed them. I happen to be a retired Toyota Lexus Master technician of 35 years and religiously inspect all filters before bringing my car there. Once, they were suppose to rotate my tires and never did. I fortunately took pictures of each tire and location on vehicle based on valve stem to tire markings. They argued with me that they did rotate them until I showed them my pictures. Then finally 20 minutes later, they told me they reviewed shop camera footage and finally admitted they were never rotated. I can only imagine how many other times this happens to unaware customers! Their parts department charges over 110 percent for all parts that I have purchased compared with other area dealerships also. They try to get you coming and going! I understand the games played here with Toyota owners bringing their vehicles here for service and parts working in the industry for so long and seeing many shady practices over the years. I feel it is my responsibility to warn other Toyota owners of these attitudes and practices going on here. I sometimes feel like standing out front with signs warning customers of these unfair and unnecessary services and expenses. More