Toyota of New Orleans

Outstanding customer service. Loyal customer of 20 years. No reason to go anywhere else when I know I’ll be treated right. Will purchase my next vehicle there as well. No reason to go anywhere else when I know I’ll be treated right. Will purchase my next vehicle there as well. More

I have to say, that in my lifetime, this has been THE best experience I have ever had purchasing a vehicle!!! From the moment the salesman, Jon Elliot, approached us, to the moment we drove off the lot best experience I have ever had purchasing a vehicle!!! From the moment the salesman, Jon Elliot, approached us, to the moment we drove off the lot with our new vehicle, we got great service. Jon is a new salesman but he did everything right! He was polite, patient, and made us feel very comfortable. Mr. Jermaine Youngblood, his training manager was also very personable. The New Car Sales Manager, Mr. Riley Thompson, made sure we were treated well. And what is usually my LEAST favorite part, the FINANCE Manager, Kevin O'Brien, made the finishing touch to our purchase. So happy we decided to take the ride out the Toyota of New Orleans !!!!! More

Wonderful service and Sales Agent.Treated me very Wonderful service and Sales Agent. Treated me very special top of the line service. Very friendly and helpful with credit approval make it same easy Wonderful service and Sales Agent. Treated me very special top of the line service. Very friendly and helpful with credit approval make it same easy More

Great service! Great representation! Patient car salesmen! I received exceptional customer service and I will tell anybody to go to Toyota of New Orleans when looking to purchase a new vehicle. salesmen! I received exceptional customer service and I will tell anybody to go to Toyota of New Orleans when looking to purchase a new vehicle. More

Everyone at the dealership in the service department and sales department were very helpful especially Jeremie and Danny! these guys really helped me pick the right vehicle Larry Dembrun sales department were very helpful especially Jeremie and Danny! these guys really helped me pick the right vehicle Larry Dembrun More

Mr Danny Jones was very knowledgeable about the vehicle that he sold me, and he was a very good sales person I received excellent service ! that he sold me, and he was a very good sales person I received excellent service ! More

My service experience at Toyota if New Orleans was excellent. The service was performed in a timely and informed manner, Excellent customer service is what I have come to expect from this dealership. excellent. The service was performed in a timely and informed manner, Excellent customer service is what I have come to expect from this dealership. Highly recommend it. More

I came at 7:30a to check tire low pressure light,after 2 hours they bring out nothing wrong with it, they just reset it. I take the care to go home but last than 1 mile the low pressure light popup, I hav hours they bring out nothing wrong with it, they just reset it. I take the care to go home but last than 1 mile the low pressure light popup, I have to return to services and they said I have to leave the car for about 3 hour for tenichan to fix ,2 hours later they call me let me know it done, the problem is the vale of tire is leaked. Total I have to waite for fix just the vale is 5 hours. You need to look back your camera in the shop to know what your men do in that 5 hours for my car. I walk close to the door of the shop I saw. You need to fix the way to work first please!. I really don't want to write this but not only me complaint about this,so we don't want to waste our time too much for little work. Thank you More

All about a dollar Went in to buy a used vehicle. Received a lot of helpful information initially by sales team. Came back another day to complete the purchase and they Went in to buy a used vehicle. Received a lot of helpful information initially by sales team. Came back another day to complete the purchase and they reneged on the information that was given. Tried to say it was a bad understanding on my end. Would not explain what certain fees were for that where in the bill of sale. Increased the price of the vehicle and did not explain why except that I was given inaccurate information. No one would take accountability. Do Not Purchase from here unless you don't mind giving away money!! More

HOT PILE OF MESS! DO NOT BUY FROM THEM. They tried to pull a bait and switch on me as I was looking to buy a car from them. I came in for one car that was advertised DO NOT BUY FROM THEM. They tried to pull a bait and switch on me as I was looking to buy a car from them. I came in for one car that was advertised and told was available and when I got there, they said it was just sold but they had these other more expensive models available. I tried another car and was going through the process of buying it only to be told that they could not sell this car. They nearly lost MY keys and registration to MY car in the clutter of the Sales Manager’s desk. They tried to sell me another car that was "Certified" and I am wondering what that might have been for. To me certified means that it is inspected, clean without any cosmetic damage or very minor damage and this car wasn't any of that. Dirty interior and broken lights shouldn't exist on a “certified vehicle”. Finally, we find another car on a sister lot and it was a disaster with that. They have the mileage and VIN wrong on the paperwork and on top of that it was advertised on the web for one price only to be told that it was twenty-five hundred more than what was advertised. Bait and switch anyone? Management's attitude is less than gracious and they are very xxxxxxand misogynistic towards women. They literally cussed at my wife. More