Toyota of New Orleans

Outstanding I spoke with the service advisor prior to my arrival. They was ready to Service my vehicle and explain the process and was very easy to talk to. After I spoke with the service advisor prior to my arrival. They was ready to Service my vehicle and explain the process and was very easy to talk to. After a long day at work it was a pleasure to end my day having service on my car with all of the caring associates. More

Easy to work with Friendly and easy to work with. Gave me the best deal for a new car than the other dealers in the New Orleans area. I would recommend this dealership Friendly and easy to work with. Gave me the best deal for a new car than the other dealers in the New Orleans area. I would recommend this dealership to anyone buying a new car. More

Oil change and tire rotation No appointment took about an hour Highlight was service advisor Kahli who was cheerful and knowledgeable Explained additional service recommendation No appointment took about an hour Highlight was service advisor Kahli who was cheerful and knowledgeable Explained additional service recommendations And got me on my way More

Sunroof repair Bring the car to fix the sunroof, the glass of sunroof is broken, my 2018 highlander still under guarantee,they investigate they said it hit by the RO Bring the car to fix the sunroof, the glass of sunroof is broken, my 2018 highlander still under guarantee,they investigate they said it hit by the ROCK (it look like i hit the power ball) and i have to use my insurance. How can the rock hit the sunroof. that chance is more than you hit the powerball , to me they install the bad glass that why it exploded. They said they investigated but they don't show me the proof by paper work just by mouth More

Bad business Not the whole dealership just who was named. How they make you pay for a warranty then tell you that you can't use it because of stipulations that the Not the whole dealership just who was named. How they make you pay for a warranty then tell you that you can't use it because of stipulations that they NEVER told you about from jump! They are no help! All about a dollar. More

Excellent Customer Service Excellent customer service I think sums it all up! I didn’t have to wonder if I would be satisfied with the outcome of the service that was being pro Excellent customer service I think sums it all up! I didn’t have to wonder if I would be satisfied with the outcome of the service that was being provided. More

Every time I take the car in, there's something else wrong I brought in my Prius with a bad dashboard. I was told that the recall ended and I would have to pay to fix it. When I picked up the car again, the da I brought in my Prius with a bad dashboard. I was told that the recall ended and I would have to pay to fix it. When I picked up the car again, the dashboard had failed completely. I took it in last week to pay the fix the dashboard. Then I decided to cancel the repair and just buy a new car. I paid $500 for the dealership to take it apart and put it back together. Now the car takes 30 seconds to accelerate to 35 mph. It feels like it's losing power. No word from the dealer yet. More

The crew was courteous knowledgeable and pleasant. The atmosphere was nice. The team was on point with their estimated time for completion. Thank you Toyota of New Orleans The atmosphere was nice. The team was on point with their estimated time for completion. Thank you Toyota of New Orleans More

Toyota of New Orleans was fantastic! Mr. Mario Mencia was gr Toyota of New Orleans was fantastic! Mr. Mario Mencia went over and beyond to accommodate us! I would recommend this dealership to everyone I know tha Toyota of New Orleans was fantastic! Mr. Mario Mencia went over and beyond to accommodate us! I would recommend this dealership to everyone I know that would like to purchase a Toyota. More

Robert was very professional and efficient with servicing my Overall the service is impeccable however the prices were too much. Robert was very much professional and explained to me in detail the extras. Your p Overall the service is impeccable however the prices were too much. Robert was very much professional and explained to me in detail the extras. Your prices are a bit pricey. When you have a regular customer there should be some concession on the cost mainly when it is a senior. More