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Toyota of New Bern

New Bern, NC

4.8
304 Reviews
Call Dealership (252) 637-7200

5010 U.S. 70

New Bern, NC

28560

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304 Reviews of Toyota of New Bern

May 16, 2024

Sometimes it’s hard to get into the service department, but when you do, they are very nice More

by Parmilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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May 17, 2024 -

Toyota of New Bern responded

We appreciate your honest feedback and hope to have the opportunity to improve your experience with us. Thank you for trusting Toyota of New Bern with your service needs.

May 14, 2024

Very professional and very friendly. Went over everything in the vehicle and we drove off in a new truck. More

by Jack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Smith, Michael Moore, Tommy Jones
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May 14, 2024 -

Toyota of New Bern responded

Jack, we're glad to know you had a positive experience at Toyota of New Bern and are now enjoying your new truck. Thanks for the great review!

May 02, 2024

Toyota of New Bern does a great job of maintaining my twelve year old Cambry. More

by david.howerin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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May 03, 2024 -

Toyota of New Bern responded

We are so happy that our Toyota of New Bern team delivered an excellent experience. Thank you, David!

May 02, 2024

Muy buen trabajo. Buena atención y servicio rápido. El área de espera limpia y ordenada. More

by feliciano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Jones
Report | Print
May 03, 2024 -

Toyota of New Bern responded

Feliciano, nos alegra saber que ha tenido una gran experiencia de servicio con el equipo de Toyota of New Bern. Gracias por las 5 estrellas! Su comodidad y satisfacción es nuestro objetivo siempre.

April 25, 2024

Very Curtis able to help you with any questions. Do a job very fast and car come back clean.they asked before anything done to the car More

by bigk45125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex, Michael Moore
Report | Print
Apr 25, 2024 -

Toyota of New Bern responded

We're glad to know you had a positive experience with us at Toyota of New Bern! Our team always aims to provide efficient service and clear communication. Thanks for the great review, we appreciate it!

April 24, 2024

Mike provided excellent service and very professional care. Toyota of New Bern is extremely excellent More

by Timkel
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Apr 25, 2024 -

Toyota of New Bern responded

Timkel, it's great to know that Mike provided you with such excellent service at Toyota of New Bern. We appreciate your feedback and hope to see you again soon!

April 23, 2024

Sales person was very cooperative and tried her best to answer whatever questions I had. Although a bit stressful, genuinely not a bad experience. More

by cwy2v1wze
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stacie Ipock
Report | Print
Apr 24, 2024 -

Toyota of New Bern responded

We appreciate your feedback and are glad to know our sales team was able to assist you effectively. We understand car buying can be a bit stressful, but we're here at Toyota of New Bern to make it as smooth as possible!

April 18, 2024

Everything went smooth and was quick and it was the easiest car buy I have ever done Tim and Steve were great. More

by 21marine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim James
Report | Print
Apr 19, 2024 -

Toyota of New Bern responded

We're glad to know that Tim and Steve made your car buying experience smooth and easy at Toyota of New Bern. Thanks for the positive feedback!

April 16, 2024

Very nice people, polite. Very helpful. All of ‘em are so kind to me. I will recommend them to anyone. More

by Ofurr55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason tower, Steven Mejia and another guy don’t remember the name
Report | Print
Apr 16, 2024 -

Toyota of New Bern responded

We're delighted to know you had a positive experience with our team at Toyota of New Bern! Thanks for recommending us, we appreciate your support.

March 29, 2024

Amber is the best. She keeps me informed every step of the process and I greatly appreciate that. More

by gcowanjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Frazier
Report | Print
Mar 29, 2024 -

Toyota of New Bern responded

We are happy to hear that Amber is informative and always does a great job. Thank you for sharing with the entire Toyota of New Bern team!

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