Toyota of Naperville - Service Center

Service and lights The service was great and the car runs well but the warning lights still come on even after an extra review of the warning lights system. The service was great and the car runs well but the warning lights still come on even after an extra review of the warning lights system. More

Toyota Service Great, timely, and friendly service. Comfortable waiting area. I wish that the price of their services weren't so expensive and if they offered coupon Great, timely, and friendly service. Comfortable waiting area. I wish that the price of their services weren't so expensive and if they offered coupons, it would really be worth going here for service. More

Routine service I wouldn’t take my van anywhere else for maintenance. The people and services at Toyota of Naperville are always first rate! They always take care of I wouldn’t take my van anywhere else for maintenance. The people and services at Toyota of Naperville are always first rate! They always take care of what my vehicle needs. More

Advisor Christopher Lott, professional, polite I am rating your service employee. After the One time exposure working with sales person, it is the SERVICE DEPT that all subsequent interactions will I am rating your service employee. After the One time exposure working with sales person, it is the SERVICE DEPT that all subsequent interactions will be with. That is what matters to me. Today I was helped by a professional, friendly/polite advisor (person that took info on my car, also entered my information And came and got me when car was done. He provided information about maintenance package I may wish to purchase in future that can save me money: CHRISTOPHER LOTT is name on my receipt. More

40,000 mile checkup Joe Lafiura did a terrific job! He explained everything very thoroughly & appeared very interested in me as a consumer. I would recommend him very h Joe Lafiura did a terrific job! He explained everything very thoroughly & appeared very interested in me as a consumer. I would recommend him very highly! More

Great service I’m please with the warm greetings when checking in and services. She is very nice and friendly. Great experience!!! I’m highly recommend to others th I’m please with the warm greetings when checking in and services. She is very nice and friendly. Great experience!!! I’m highly recommend to others that the service that provided by Dan Wolf Toyota at Naperville!!! More

Awesome customer service Went to Toyota of Naperville for service on a vehicle I bought for my wife 12 weeks ago. Wife recently told be the steering wheel vibrates when she b Went to Toyota of Naperville for service on a vehicle I bought for my wife 12 weeks ago. Wife recently told be the steering wheel vibrates when she brakes at high speeds. Brought the vehicle into service and spoke with Kelsey and Rob. Both honored the used car warranty and four new rotors were replaced on the vehicle. Kelsey even made sure I had a loaner vehicle to use for a few hours, as I had several errands to run that day. Both Kelsey and Rob were fantastic to deal with and I will recommend Toyota of Naperville to anyone looking to buy a vehicle. More

Never Again. GO ELSEWHERE. OVER CHARGED REPAIRS ! UNDER SERVICED. NO CUSTOMER SERVICE SKILLS, Bought and serviced here for 6 years. Traveled 130 miles round trip for service. My OVER CHARGED REPAIRS ! UNDER SERVICED. NO CUSTOMER SERVICE SKILLS, Bought and serviced here for 6 years. Traveled 130 miles round trip for service. My Loyalty. Never again. Had appt for 60k maintenace. Had starting problems develop wanted that addressed first. Charged for battery diagnosis in addition to estimated cost of new battery and installantion plus 60K maintenance. Paid $80 for diagonals went to another Toyota dealer same day and got free battery diagnosis Total Bill saved $300.00 over their estimated cost and they were Friendly and Helpful. More

Excellent Service!!! Chris is awesome! He is very understanding and easy to work with! He is kind and extremely efficient. He explained what my car needed and goes over wh Chris is awesome! He is very understanding and easy to work with! He is kind and extremely efficient. He explained what my car needed and goes over what was done when I went to pick up my vehicle!! I would highly recommend going to Chris!! More

They are the very best. I literally travel the hour in from the city because I trust them with my car. I had the pleasure of Cameron helping me last visit. He is a great sale I literally travel the hour in from the city because I trust them with my car. I had the pleasure of Cameron helping me last visit. He is a great sales guys who helped me in my car making decision. The service is also the best. I will always use them. More