Toyota of Naperville - Service Center

He’s an amazing guy trust me . He made my decision quite easy and also a considerate guy . Please give him good rewards . Thank you easy and also a considerate guy . Please give him good rewards . Thank you More

Jacub helped us when unfortunately our 2009 Sienna unexpectedly broke down and we needed service/help with selling the car and looking at vehicle options moving forward. He was kind and thorough with unexpectedly broke down and we needed service/help with selling the car and looking at vehicle options moving forward. He was kind and thorough with finding a solution to our predicament. I will work with him again in the future! More

All of my oil drained out of my car due to a faulty oil cooler that i had no idea about. Toyota is fully aware of the bad parts, and put a warranty out on these bad oil coolers. All of my luck it was a few cooler that i had no idea about. Toyota is fully aware of the bad parts, and put a warranty out on these bad oil coolers. All of my luck it was a few months expired. After being declined help from Toyota Corp, Toyota of Naperville declined to help as well. I had to pay $500 with tow to have this fixed. Which is absolutely ridiculous. I've talked to friends and family about this issue and they all agree that Toyota should own up and pay for this. So im not wrong here. Get better customer service straight Toyota. Help your customers. Because now you lost one, and will lose more once people see my reviews. More

Frank took good care of me with my red 04 Camry. He explained to me what was major items to get fixed. He is honest!! explained to me what was major items to get fixed. He is honest!! More

Thanks Ilene!!This was the first of a few dealerships we Thanks Ilene!! This was the first of a few dealerships we had planned to visit. You really made a difference in finding the right car for us on day o Thanks Ilene!! This was the first of a few dealerships we had planned to visit. You really made a difference in finding the right car for us on day one! More

Time car was in service lengthened by two weeks Toyota of Naperville serviced our 2009 Toyota Corolla Sedan on the 1st of May. We had major engine surgery and had to have the cylinders/ rings etc. r Toyota of Naperville serviced our 2009 Toyota Corolla Sedan on the 1st of May. We had major engine surgery and had to have the cylinders/ rings etc. replaced due to oil consumption where bad rings were the culprit. The car was in the shop for two weeks and ready to be rolled out of service when something else broke then another thing broke. With thousands of dollars spent at each milestone I am here to say that not only does Toyota need to go through a major overhaul of its fundamental model lineup but this is also the last Toyota I will ever own. This was the ABSOLUTE WORST EXPERIENCE I HAVE EVER HAD WITH A CAR.....EVER. More

Thanks Jordan Thank you for your assistance and for taking car of my car! I definitely would come back again. Jordan Thank you so much for assisting me. Thank you for your assistance and for taking car of my car! I definitely would come back again. Jordan Thank you so much for assisting me. More

I would NEVER recommend this dealership. I bought a new 36K Tundra there last year. car was delivered to me with all the plastic garbage from floor mats and seats balled up and jammed under the seats and i 36K Tundra there last year. car was delivered to me with all the plastic garbage from floor mats and seats balled up and jammed under the seats and in glove boxes instead of thrown out. Today some ice was jammed in a wiper blade. I figured it was something simple and called to ask a service guy for a tip. Nope.....was told I had to bring it in. Called orland Toyota and the service guy said tighten the bolt holding the wiper as they loosen. That's all it was. Naperville Toyota just wanted the cash and had no interest helping someone who just bought a new truck. Bad place.....buy elsewhere. More

Great Guy Chris Taylor was awesome! He helped me choose a car and now I know what I want and I’ll be back to get it Chris Taylor was awesome! He helped me choose a car and now I know what I want and I’ll be back to get it More

Great service person , nice , honest Great person to deal with , always ask what the customer would like , what they can help with Lets the customer decide...after her recommendation... Great person to deal with , always ask what the customer would like , what they can help with Lets the customer decide...after her recommendation...will always ask for her ... More