189 Reviews of Toyota of Naperville - Service Center
THE BEST! I have been working with Mike Librizzi and Toyota of Naperville for years! Mike is the absolute best....honest, genuine, and always willing to go the I have been working with Mike Librizzi and Toyota of Naperville for years! Mike is the absolute best....honest, genuine, and always willing to go the extra mile to do whatever he can to help! I wouldn't go anywhere else or work with anyone different! If you want things done fair and right, contact Mike Librizzi! More
Great relationship! I used to dread taking my car into the dealership for service until I purchased my Toyota from Toyota of Naperville. Being female I appreciate that I I used to dread taking my car into the dealership for service until I purchased my Toyota from Toyota of Naperville. Being female I appreciate that I am never talked down to as had been my experience elsewhere. The service is prompt and courteous. By looking my car up in the computer they will remind me of any work that needs to be done. Every question and concern is explained and addressed. I now look forward to taking my car in for service. I will even be treated with a choice of coffee, tea or a bottle of water and access to computers in the clean and inviting waiting area. Many times my wait time is shorter than estimated. When I leave my car is newly washed. I truly feel that we have a relationship that I value. More
Great Service! We had purchased our Corolla at Toyota of Naperville seven years ago and since that time, we have been taking both of our cars (Sienna and Corolla) in We had purchased our Corolla at Toyota of Naperville seven years ago and since that time, we have been taking both of our cars (Sienna and Corolla) in for service regularly. We have always had excellent service by Jeff Suva. He listens to our concerns, explains what work needs to be done. The work is completed promptly. We will continue taking our cars to Toyota of Naperville because of the excellent service that had been provided to us by Jeff. We have recommended the dealership for sales and service to others. More
20k Service Service at Toyota of Naperville is always easy. Jeff was very friendly and extremely professional. He made the trip there easy and got me a loaner m Service at Toyota of Naperville is always easy. Jeff was very friendly and extremely professional. He made the trip there easy and got me a loaner minutes after I checked in. Couldn't ask for better service. More
Service as it should be! Had oil change and front end alignment. Jeff Suva checked my car in, promising two hours or less wait. Completed in 1 1/2 hours. Had oil change and front end alignment. Jeff Suva checked my car in, promising two hours or less wait. Completed in 1 1/2 hours. More
Bought first Toyota in 1993 Toyota of Naperville has been like "family" to me. I have purchased over 25 Toyota's for family members and I trust their service 100% Toyota of Naperville has been like "family" to me. I have purchased over 25 Toyota's for family members and I trust their service 100% More
Amazing Experience. Very knowledgable and helpful with all of my servicing needs. A very welcoming and professional environment. Even though it was busy, I was in and out Very knowledgable and helpful with all of my servicing needs. A very welcoming and professional environment. Even though it was busy, I was in and out in a timely manner. More
Great service department Mike Librzzi, Takes Great care of us and our cars wouldn't go anywhere else to buy or service my cars and is nice to have a peace of mind knowing my c Mike Librzzi, Takes Great care of us and our cars wouldn't go anywhere else to buy or service my cars and is nice to have a peace of mind knowing my cars are fixed right The Ruggiero's More
Best Customer Service! I had outstanding customer service from Rich Wildeveld! He is always on top of service issues regarding my vehicle and provides knowledgeable recommen I had outstanding customer service from Rich Wildeveld! He is always on top of service issues regarding my vehicle and provides knowledgeable recommendations. Rich is always professional and courteous. He proves that providing the best customer service is what keeps customers like me coming back and leaving happy. Thanks Rich!! More
Top notch customer service I went in to Toyota the other day with a blown out tire. Mike talked with Chris and they got the car in right away. I was sick and they tried to make I went in to Toyota the other day with a blown out tire. Mike talked with Chris and they got the car in right away. I was sick and they tried to make my wait as painless as possible. I appreciate their input and honesty. I always walk away feeling like I was given the best advice and service. I never feel taken advantage of. More