Toyota of Naperville - Service Center

Excellent and friendly service Mike is always friendly yet professional when I bring my van in for service. He ensures I understand what is wrong with my car and what to expect if Mike is always friendly yet professional when I bring my van in for service. He ensures I understand what is wrong with my car and what to expect if I choose not to fix it or makes sure I have what I need if I have it fixed. Highly recommend working with him. More

Really professional and courteous person. The words above best describe the impression that me and my wife had of this exceptional crew member. The first thing that I noticed when starting any The words above best describe the impression that me and my wife had of this exceptional crew member. The first thing that I noticed when starting any interaction I did not feel rushed or pushed to do anything. He always had my best interest in mind provided me with really royal service and made me feel welcome and cared for in his dealership. Faisal was in constant contact with me updating me all the time what was happening with my vehicle and what should i do to get everything done smoothly. He also put in his best effort in ensuring that my warranty company pays for my repairs. All in all employees like Faisal are the factor that will make me come back to Toyota of Naperville in case I will need a new car. English is not my first language, so please excuse all potential mistakes. More

best service and dealership in il. I have been coming to the dealership every since i bought my 07 tundra. even thought mike librizzi hasn't been my service writer the whole time he has I have been coming to the dealership every since i bought my 07 tundra. even thought mike librizzi hasn't been my service writer the whole time he has been it since he started. I cant say enough good things about mike and every time i am in there he goes above and beyond what he should to make my experience great. In fact everyone in that service department dose. That's why i have them do everything to my tundra from oil changes to ,putting a new trans in. Dan Wolf Jr should be proud of everything that happens in his Toyota service department. Hats off to all of you great job. See you next oil change. More

Consultative and Trustworthy Servicing Center I have had two Toyota Avalon's over the last 17 years and I give lots of credit to the servicing folks at Toyota of Naperville for providing honest an I have had two Toyota Avalon's over the last 17 years and I give lots of credit to the servicing folks at Toyota of Naperville for providing honest and reliable analysis for necessary repairs. Robin Clark in particular has been great to work with and I give her lots of credit for me getting over 253,000 miles on my 1996 Avalon before trading it in for another Avalon. When work is completed, it's done correctly the first time and you drive away with confidence that the price was fair and work was done well. Loner cars are offered if they need to keep the car overnight and this convenience adds to the experience when dealing with your vehicle. Great shop with great people. Highly recommend! More

Service department I brought my car in for service on my vehicle and was greeted and helped by friendly and knowledgeable service people. I always have excellent custome I brought my car in for service on my vehicle and was greeted and helped by friendly and knowledgeable service people. I always have excellent customer service when I visit this dealership. More

Maintenance service I brought my car in for my 15k service for my corolla and it was so quick and easy. Rich Wildeveld helped me and he was friendly and very helpful. Tha I brought my car in for my 15k service for my corolla and it was so quick and easy. Rich Wildeveld helped me and he was friendly and very helpful. Thank you Toyota of Naperville! More

Great customer serivice I had a great experience with the service department. My service advisor, Rich Wildeveld was very courteous and genuinely concerned about my vehicle a I had a great experience with the service department. My service advisor, Rich Wildeveld was very courteous and genuinely concerned about my vehicle and although Idid not have an appt....was able to fit me in as a walk in and get me out in a reasonable time. I am very pleased with the service I received 12/10/16. Thank you. Stefanie Cobb More

Excellent service department Toyota of Naperville provides top notch service. A shout out to Rich Wildeveld he is the best. Goes the extra mile to make sure his customers are take Toyota of Naperville provides top notch service. A shout out to Rich Wildeveld he is the best. Goes the extra mile to make sure his customers are taken care of More

Service Review Had a great experience for my 50,000 mile service. Dealership is extremely clean and offers a comfortable waiting room with Starbucks coffee, tv and c Had a great experience for my 50,000 mile service. Dealership is extremely clean and offers a comfortable waiting room with Starbucks coffee, tv and comfortable chairs. More

Service you can trust I have been having my toyotas serviced at Toyota of Naperville for 26 years and would never think of going anywhere else. If a certain item is criti I have been having my toyotas serviced at Toyota of Naperville for 26 years and would never think of going anywhere else. If a certain item is critical, they will say so, if can safely wait, they will also tell you. They stand behind their work and take pride in providing a job well done. My Camry has approx. 100,000 miles on it, and with the work recently completed, I am confident it will last for another 100,000! Thank you, Robin and Toyota of Naperville. More