Toyota of Naperville | Page 872

It was a great experience. Our sales representative was very informative and very detail oriented. He made our decision a lot easier. He took us on a test drive explained how the car worked and how good i very informative and very detail oriented. He made our decision a lot easier. He took us on a test drive explained how the car worked and how good it handled. I would recommend him to all that I know that are interested in purchasing a car. More

We were greeted by Manny Floyd and Jacob Basathia upon our arrival at the Toyota Naperville Dealership. They were both very professional. They asked us what type of vehicle we were interested in. We me our arrival at the Toyota Naperville Dealership. They were both very professional. They asked us what type of vehicle we were interested in. We mentioned the Toyota Highlander Hybrid which we saw on the lot on Sunday. Jacob took us on a test drive and went over all the features of the SUV. Manny and Jacob explained the benefits of the Hybrid. After driving the SUV and going through the features, we decided this was the SUV for us. They were not pushy...they were sincere with us and wanted to be sure this was a vehicle that would fit our needs. The buying process was very smooth. We had a budget to stay within which we feel Jacob and Manny both worked the deal for us to achieve our goal. They made the whole buying process very pleasant for us. We feel Toyota's vehicles are top of the line with technology with a solid reputation. We are very happy with our new Highlander Hybrid. We also have a Toyota RAV4 which we are very happy with. More

I was recently in to purchase my leased Scion and had the pleasure of receiving wonderful customer service. Mary Ann, Dan, and Suha made the process go by as easily and quickly as possible. They were very at pleasure of receiving wonderful customer service. Mary Ann, Dan, and Suha made the process go by as easily and quickly as possible. They were very attentive and informative in helping me make the right decisions. Also, I did not feel rushed at all. They were super friendly and I walked out feeling confident in my new purchase! Thank you so much guys! ~Caroline Machado More

I've been servicing my 2005 Scion xB at Toyota Naperville for a couple of years, and the service dept. is always very friendly, helpful and no hassle. While my car was being serviced, I got to talking wit for a couple of years, and the service dept. is always very friendly, helpful and no hassle. While my car was being serviced, I got to talking with Tod about the possibility of purchasing a new xB. I got to take a test drive on their VERY cool test track. Even though I wasn't ready to buy, I will definitely be buying from Toyota Naperville when I do. Their new facilities are amazing, the staff is great and I always feel comfortable when I'm there. Once I called to ask the service dept. a question about my current vehicle, and not only were they helpful, but they talked to me like a friend. Just like I feel comfortable enough with Tod to be honest and straightforward with me when I am ready to purchase my new Scion or Toyota. Thanks Toyota Naperville, keep up the great work! More

When faced with the task of buying a replacement vehicle foe my father who lived several states away, I thought to narrow the car choices and to contact dealers in his local area. My sister and I wanted to foe my father who lived several states away, I thought to narrow the car choices and to contact dealers in his local area. My sister and I wanted to surprise him with reliable wheels that would boast our love and concern, while answering reliability and style. I was able to narrow the search to three possibilities: the Mercedes E class and the Toyota Camry or Avalon. And yes price was a factor but call it guilt or love, we were most concerned about safety and performance. In my father's town i found a few Toyota choices but I was terribly confused about the features and pricing between Avalon and Camry. To solve this I called Dave Zidlicky, the sales representative who had helped me make an excellent choice for my firstborn son. That had been a Camry from Toyota of Naperville. I got Dave on the phone to ask if I could work my deal with him and have the car delivered to a remote location. Dave was terrific: he welcomed my query and explained the differences between the two Toyota options. He also shared with me that he had the perfect car in inventory. He felt the AVALON, the warranty options, the price, etc. properly answered my wish list. Leaving work early that day, I was certain I had solved the 'dad needs a new car issue' and I made my way to the dealership, where I was welcomed with a friendly smile to view what would become a dream for my father. Dave had the car ready for my viewing and carefully went over the details of the 2011 Acvalon that was soon to be my choice. We went for a test drive, which was more like an educational field trip and talked over the options available to me. You see the car had everything I had hoped except for leather seats. By this time Dave was committed to delivering the perfect product to my dad and he came up with the perfect solution. When we arrived back at the dealership he engaged the department that would have the cloth seats replaced with leather and what ease and comfort I felt with Dave at the helm. The car was delivered at the end of the week and is now parked in my father's driveway. In terms of price, product, service, and ease of transacting Dave Zidlicky and the team that supported his stellar performance have made a family of folk extremely happy. Even more, he has made me appreciate what great salesmanship can accomplishment. Dave had the opportunity to speak with my father after I made the drive to Alabama...David he smiled without reserve after speaking with you as he passed the phone back to me. What a great experience for all of us. Thank you. More

the service was great very friendly and willing to work out a deal!!! we bought a car from here last year and just bought a second car, very nice service and our overall expericence was great the car buyin out a deal!!! we bought a car from here last year and just bought a second car, very nice service and our overall expericence was great the car buying process is not the funnest but with such good service it wasnt bad! More

I live in Alsip so it was quite a hike out to Naperville. The only reason my wife and I decided to drive the distance was that my brother, Pete Murrin, works at the dealership and suggested we stop by. This The only reason my wife and I decided to drive the distance was that my brother, Pete Murrin, works at the dealership and suggested we stop by. This was our first car buying experience. Our Sale Consultant, Dave Zidlicky, made it an experience to remember. I've been scoping car lots for the past two months and have not run into a nicer more professional gentleman like Dave. I will definitely recommend my friends and family to Dan Wolf Toyota of Naperville and make sure they ask for Dave. Also, I will make it a point to travel the distance if any maintenance or service is needed for I'm fully confident in Pete's knowledge and Service Staff to make sure the job is done right!!! Sincere Regards, Kevin and Amanda Shewmaker More

We came in late on a Tuesday evening and Kris was the sales person working with us. He displayed and helped us compare numerous available options and professionally explained all the features. He was ver sales person working with us. He displayed and helped us compare numerous available options and professionally explained all the features. He was very pleasant to deal with and we left very happy with our purchase. He took the time to make sure that we understood all the aspects of the deal even though it was so late in the evening and everyone was very likely to be getting ready to go home. Kris is an asset to your company and we would like to thank him for such a wonderful experience. More

Everyone worked so hard to help us get the exact car we wanted at the price we wanted. When a problem with our previous bank came up David Castellanos went to work and solved our problem with kindness and wanted at the price we wanted. When a problem with our previous bank came up David Castellanos went to work and solved our problem with kindness and respect. David Zisk was patient and attentive as we took a while to finally come in ;) Karen Pannell happily changed paperwork and gave us a loaner we wanted when we had care package done on our new Venza. Thank you ALL :) More

My husband and I came into the dealership originally a few weeks ago after a call from someone on the Toyota team to see if we were in the market for a new vehicle since our Tacoma was 6 years old. We tho few weeks ago after a call from someone on the Toyota team to see if we were in the market for a new vehicle since our Tacoma was 6 years old. We thought - why not? - let's take a look. Not because we didn't like our Tacoma any longer - we still did. Great truck. 100,000 miles on it. Never had a problem with it! However, we were thinking of giving the truck to one of our kids - so it was time to get something for us. At first, we took a look at the Camry thinking we'd switch over from a truck to a car. After taking a drive (the Camry was a nice ride) and thinking about it, we weren't sure if we wanted to switch to a car or not. We went home to think it over. We came back again this weekend after deciding we wanted to stay with a truck or an SUV. Our salesperson was Robert Kieda. After telling him what we needed from a vehicle and what kind of payment we needed for our budget, he directed us to the best vehicles to choose from that met our criteria - and we decided on a great 4Runner. It was a pleasant buying experience. We left with the perfect vehicle that we needed both for business and pleasure - and it met our budget needs. We have taken our Tacoma there for service also - same great experience. What impressed us most about this dealership was that everyone that connects with the customer is friendly and professional. More