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Toyota of Naperville
Naperville, IL
8,773 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 8,773 reviews
April 28, 2025
The process was very simple Javier took care of everything I really appreciate that it made the buying experience STRESS FREE!!! Bobby did help make negotiations very easy there wasn’t a tug of war everything I really appreciate that it made the buying experience STRESS FREE!!! Bobby did help make negotiations very easy there wasn’t a tug of war for a better deal we agreed on a number that worked for both of us. I came in for the test drive was impressed with the vehicle and the customer service and pulled the trigger! Thank you all for your help. DEFINITELY RECOMMENDING ANYONE I KNOW LOOKING FOR VEHICLE! More
by dfigueroa25.df
April 27, 2025
Harvey was great to work with. He was patient, kind and very thorough. He took his time explaining all features of the vehicle and was very personable. He was patient, kind and very thorough. He took his time explaining all features of the vehicle and was very personable. More
by Dena
Employees Worked With
April 26, 2025
Our sales person, Kyle Lackner was awesome from day 1 to delivery, will be back for another. Friendly and patient. delivery, will be back for another. Friendly and patient. More
by RajNanjundappa
Employees Worked With
April 26, 2025
Luke was very helpful, thorough, and knowledgeable. From inspecting the car to questions I had he was patient. From inspecting the car to questions I had he was patient. More
by Julien L.
Employees Worked With
April 26, 2025
Kyle Lackner was very helpful and kind! He answered our questions and concerns. He helped with purchasing my car! Great experience. He answered our questions and concerns. He helped with purchasing my car! Great experience. More
by maryaka26
Employees Worked With
April 26, 2025
People were friendly and knowledgeable they took the time to answer my questions and best of all they had a test track where you could try the car to see what it was like in various situations to answer my questions and best of all they had a test track where you could try the car to see what it was like in various situations More
by kenbrk73
Employees Worked With
April 25, 2025
I typically don't leave reviews but I had a great experience signing a lease thanks to Jeff! He was incredibly knowledgeable, kind, and personable throughout the entire process. He really took the ti experience signing a lease thanks to Jeff! He was incredibly knowledgeable, kind, and personable throughout the entire process. He really took the time to understand what I was looking for and helped me find the perfect car without any pressure. Highly recommend. More
by jenalynkeane
April 23, 2025
This is the second vehicle I have purchased from Toyota of Naperville and will definitely be back in the future. My salesman Mike and the sales manager Zach ensured I was satisfied throughout the whole pro of Naperville and will definitely be back in the future. My salesman Mike and the sales manager Zach ensured I was satisfied throughout the whole process. Karl from the finance department broke down the whole financing process and made the numbers work for me. More
by Gabe
April 23, 2025
He was very courteous and answered any questions I had regarding my purchase. I would be happy to refer my friends and family to him. regarding my purchase. I would be happy to refer my friends and family to him. More
by daddyfebus05
Employees Worked With
April 23, 2025
Very helpful and honest highly recommend for a dealership not the typical pushy experience. Thanks not the typical pushy experience. Thanks More
by Mike.d.hancock
Employees Worked With
