Toyota of Murfreesboro

I love Toyota of Murfreesboro. I had a great experience three years ago when purchasing my vehicle. I have been having it serviced there since I purchased it and the service has been wonderful. The staff three years ago when purchasing my vehicle. I have been having it serviced there since I purchased it and the service has been wonderful. The staff is very friendly, the waiting area is clean and inviting, and the technicians are excellent. Highly recommend Toyota of Murfreesboro. More

Matt was awesome to deal with!!! and price was the best I could find! I would highly recommend this dealership. Very happy with my purchase experience!!! could find! I would highly recommend this dealership. Very happy with my purchase experience!!! More

My buying experience was excellent with Toyota of Murfreesboro. My salesmen Will went out of his way to making the purchase perfect. They even let me borrow one of their giant bows to make my Christm Murfreesboro. My salesmen Will went out of his way to making the purchase perfect. They even let me borrow one of their giant bows to make my Christmas gift perfect. More

One of my best car buying experiences ever! Excellent selection of vehicles along with friendly, knowledgeable and professional staff to get you in the vehicle you want selection of vehicles along with friendly, knowledgeable and professional staff to get you in the vehicle you want More

great service once I got there , The big problem was getting the appointment , I called at least 3 times , no body returned my calls , went on the web sight and the chat room , explained my problem , sh getting the appointment , I called at least 3 times , no body returned my calls , went on the web sight and the chat room , explained my problem , she promisted to get back to me the next day , I gave her my phone number and e-mail address , no one got back . Called my salesman and asked if the service dept was no longer ? he had some one call right away More

Do not buy the service plan , whatever you do!!! We bought our 4 runner here 3 years ago and made the mistake of purchasing the extended service plan. This plan is basically a oil change every three t bought our 4 runner here 3 years ago and made the mistake of purchasing the extended service plan. This plan is basically a oil change every three trips you take your car in. The other two visits are them trying to sell you parts. Every time. We recently purchased a set of tires ( I know dumb move , but it was already there on a “service visit”) After spending 700$ on the tires we returned on our next visit to find the car (at about 60k) needed an alignment. Needless to say I was peeved that a new set of tires didn’t include at least one alignment when purchasing tires from THEM . So I called the sales manager , service manager , parts manager and finally the owner . Upon speaking with him he assured me they didn’t upsell or partake in crooked practices, fine . We had the alignment done and are nearly out of the “service plan” , well we went in yesterday (5000 miles after the alignment) and they tell us we need another alignment. This 4 runner is my wife’s and has never seen mud , dirt or off road, it runs highway 231 every day , a 20 mile round trip , 5 days a week , yet somehow there is always something that needs repair, according to the dealer. We were also told we need a transmission flush, a brake line flush ( yeah I know) and a new battery on this visit. Needless to say , WE ARE DONE. We won’t be bothering to return for the final two pre paid oil changes as this dealership is toxic. You will wait at nauseam for your car to be serviced , expect at least 2 hours , minimum. Trying to reach someone? Good luck , it took anger, profanity and multiple calls and voice mail to ever get a reply. In short Toyota is great , I plan on buying another , but I would never give this dealer my business. As soon as you are in “the plan” they no longer care , so at the very least avoid their “plan “ it’s a horrible trap/scam , go get your oil change elsewhere, I implore you . SAVE YOUR MONEY, SANITY AND TIME ,AVOID THIS DEALER AT ALL COSTS !!!! More

Awesome job, professional and reasonably priced. Multiple coupons available. Picked my car up for the service. Kept me informed about status of repairs. Thank you Multiple coupons available. Picked my car up for the service. Kept me informed about status of repairs. Thank you More

I went to purchase a used CHR from this dealership on October 20th. I was trading in a vehicle, advised my sales person Ben, sales manager JD and the finance person Daniel that I would be transferring October 20th. I was trading in a vehicle, advised my sales person Ben, sales manager JD and the finance person Daniel that I would be transferring my plates to the new car from the trade in. When I picked my vehicle up from Ben on the 21st, there was a temporary tag on the car, when I asked where my license plate was, he told me it was fine and I would be contacted when the plate came in. 30 days past, the plate was not in and I had to get another temp tag. I finally got with the title clerk, who advised me that the interaction should not have gone that way and they had to open a police report. The dealer then advised me they could have this fixed in a day turn around, all along I have been telling them I was moving out of the state and that was why I needed this plate urgently and was transferring it. After weeks of waiting for the tag to be sent to my new address, I contacted them back and asked for the tracking number since they sent it through FedEx. Title clerk told me it was delivered on 12-17 to an address that I didn’t give them. I had to go to a random address to go pick up my plate. Would not recommend, lack of organization, communication and urgency to fix dealership mistakes. More

THEY DONT KEEP THEIR WORD! ALL 4 TIRES NEED REPLACED AFTER A MONTH!!! Upon test driving the car I noticed TPS on, and strange "whoot whoot" noise. I agreed to buy the car under the condition that both AFTER A MONTH!!! Upon test driving the car I noticed TPS on, and strange "whoot whoot" noise. I agreed to buy the car under the condition that both TPS AND NOISE WERE FIXED.. the dealer agreed to these terms. After 3wks of taking the car in and out of the shop I find out that before I bought the car it had sat for more than six months and the tires had warped.. which was causing the noise. And TPS activated because one of the tires has a slow leak in warped area... they had psi at 42 (suppose be at 33) just to try and hide the issue. I've had to get air every couple of days. And noone will patch it because the tire needs replaced.. replacement tires are nearly 1500. And thats after I put 2000 down at purchase. Toyota took advantage of me lied to me and did not do what they said. Ud think that because its Toyota and not some backyard dealer they would have better integrity and work hard to provided what they promise to customers.. I understand its not a cheap repair to make but its a repair that anyone else would have expected. This experience has made me doubt the integrity of even big time companies. I will honestly never go back to Toyota of murfreesboro.. and I suggest anyone looking to buy a car there.. MAKE SURE THE WORK IS DONE BEFORE YOU SIGN. BECAUSE TOYOTA OF MURFREESBORO DOES NOT KEEP THEIR WORD More

Arrived for appointment exited RAV4 service immediately started. Complete service including tire rotation completed in very timely manner. Service writer explained every check/test/fluid and filter changed started. Complete service including tire rotation completed in very timely manner. Service writer explained every check/test/fluid and filter changed. Vehicle also washed. In and out in less than:45minutes! Great department!!! More