Toyota of Muncie

I came to toyota to look for something nice and affordable. I didn't have to go anywhere else because i got everything i wanted in one place. Geoff Cook was great to work with, very friendly, profe affordable. I didn't have to go anywhere else because i got everything i wanted in one place. Geoff Cook was great to work with, very friendly, professional, and willing to do what he could to make me happy.The store itself is very appealing, all the staff was friendly and professional. Scott the sales manager was very helpful as well. Kevin in finance made the paperwork quick and straight forward. I would recommend Geoff and Toyota of Muncie to anyone interested in a new or used car. More

The recent ice storm build up so much ice in my driveway that it tore back the valence underneath my Lexus ES300. It made my car sound like a snow plow as the valence dragged on the ground. After several da that it tore back the valence underneath my Lexus ES300. It made my car sound like a snow plow as the valence dragged on the ground. After several days of putting up with it, I finally decided to take it in, thinking that a Toyota dealership would be able to fix it or have a new part if I needed one. I was prepared for a long wait and a big bill. I pulled into the bay and had no wait. When I said what was wrong to the woman at the counter, a service tech standing right there jumped in and said he could fix it immediately. It was done in less than five minutes (only had to place plastic pieces back in). No charge! He then asked me if I wanted to have my car washed for free. That was the longest part of the visit (10 minutes). I hung out in the waiting area and ate some food. Everything was clean and everybody was friendly. I'll definitely get my car serviced here again! More

Geoff Cook and the others have taken great care of us. We went into the dealership on a referral. Geoff took the time to listen to what our needs were in the vehicle and in the price. After looking at s We went into the dealership on a referral. Geoff took the time to listen to what our needs were in the vehicle and in the price. After looking at several vehicles, we found the right fit. They continued to help us find the color we wanted. We love our new Rav4. More

Amazing experience. I bought my Toyota truck for an amazing price, the service provided was exceptional. Since the purchase, I've been back to have my oil changes, a new bed liner added and each and e amazing price, the service provided was exceptional. Since the purchase, I've been back to have my oil changes, a new bed liner added and each and every experience has been GREAT. EVERY time I visit the dealership, someone opens the door for me. Impressive. More

There couldn't be a more friendly, customer service oriented, dealership anywhere around. Jeff and his team truly care about the customer and the community. Excellent job by the entire team. They ha oriented, dealership anywhere around. Jeff and his team truly care about the customer and the community. Excellent job by the entire team. They have a great inventory of new and used cars. I can't wait until my wife lets me shop - a new Toyota SUV from Jeff is just what I need. More

I have always bought used cars in the past and this was the first new car that I've ever purchase. I told Jason exactly what options I wanted on the car and he was able to locate the vehicle I wanted at a the first new car that I've ever purchase. I told Jason exactly what options I wanted on the car and he was able to locate the vehicle I wanted at another Toyota dealership. Jason kept me posted during his search. I'm completely satisfied with my purchase and would highly recommend Jason Sherwood and Toyota of Muncie to anyone interested in buying a new or used auto. More

Customer service is extremely important to me, no matter what I'm buying. I'm very sensitive to how I'm being treated as a customer - especially when it comes to buying a vehicle (if you know what I mean). what I'm buying. I'm very sensitive to how I'm being treated as a customer - especially when it comes to buying a vehicle (if you know what I mean). Well, let me tell you, Reddie Henderson exemplifies great customer service. Never have I been treated so well at any dealership before. And believe me, I've walked out of many dealerships thinking that there's got to be a better way. But then I was referred to Reddie Henderson. And I must say, he was the best recommendation I ever received. Reddie's very honest, knowledgeable, friendly and efficient. The best part is that every staff member I dealt with at Toyota of Muncie was like this. Absolutely AMAZING!! I'm almost scared to go back fearing that it was all a in my head. I'm kidding of coarse, because for me, there's no better dealership! Thank you T.O.M. You ROCK!!! More

So I have been to several dealers. In fact I had been to this dealership before. I feel as though I need a sales man who is going to give me the facts and not lie to me. I bought my first used car from Geof this dealership before. I feel as though I need a sales man who is going to give me the facts and not lie to me. I bought my first used car from Geoff Cook and because of this great attitude I decided that I would lease my first used car from him as well. I have had nothing, but good things say about this dealership. Everyone here makes life that much easier. For instance I live in Indianapolis now and I still continue to come back to Muncie just to get my service done here. Geoff Cook has made a commitment to great service and has been the face of Toyota in every way imaginable. I truly love my two Toyota's and I continue to proclaim how great they are and how great the service is at Toyota of Muncie. To all the members, especially Geoff, thank you for always being there to make my life that much better! More

i was treated better there than any other dealer that i have ever delt with and i'm 72 years old...geoff cook the sales rep was great he bent over backwards to do what he could to meet our needs....i will have ever delt with and i'm 72 years old...geoff cook the sales rep was great he bent over backwards to do what he could to meet our needs....i will go back for my next car..i trade every three years..and will make sure that geoff waits on me More

We are proud owners of a 2007 RAV and a 2007 Sienna van both purchased new from Toyota of Muncie and serviced there ever since. Brakes, tires, oil change, and vehicle rental you name it and Toyota of Munc both purchased new from Toyota of Muncie and serviced there ever since. Brakes, tires, oil change, and vehicle rental you name it and Toyota of Muncie has always been there for me, my family and my customers. Their committment to professional service and community involvement is why we do business with them. Keep up the good work! More