Toyota of Muncie
Muncie, IN
Filter Reviews by Keyword
By Type
Showing 350 reviews
I had a great experience at this dealership. Many of the others I've visited, the dealer doesn't really try to get you what you want or listens, whereas here, they took everything into consideration. I was others I've visited, the dealer doesn't really try to get you what you want or listens, whereas here, they took everything into consideration. I was able to test drive a brand new car for the entire weekend and when I was ready to sign papers, but wanted the car in a different color, they went to another dealership to pick one up! I was more than impressed by everything! So many benefits through Toyota, including great staff and customer services. Would DEFINITELY do service there again in the future! :) More
Although I've selected Jason Sherwood since he's the only person I remember from my vehicle purchase, this review is about my service visits. I've only been in for service twice (once for my bed li the only person I remember from my vehicle purchase, this review is about my service visits. I've only been in for service twice (once for my bed liner and step rails) and the other for a 5-star service. Both times were quick even though I did not make an appointment for the first one (just drove in). I don't know if this is the norm, but every time the guy that initiated my service came through the waiting area, he would update me on what was happening and approximately how much longer it would be. So far, I've had only good experiences with Toyota of Muncie. More
Jason Sherwood has been a great advocate and I'm completely confident in him while he works diligently to learn what we need, what we can afford and locates the best vehicle in stock or in their net completely confident in him while he works diligently to learn what we need, what we can afford and locates the best vehicle in stock or in their network. We appreciate his knowledge, his passion to please the customer and his willingness to go the extra mile for our family to locate the perfect vehicle. Thanks for all you do Jason, we appreciate you and all the team at Toyota/Scion of Muncie. More
Jason is by far the best individual car salesman in Muncie. I don't feel pressured or annoyed when I deal with him. And car salesman ALWAYS pressure and annoy me. Jason is a breath of fresh air and Muncie. I don't feel pressured or annoyed when I deal with him. And car salesman ALWAYS pressure and annoy me. Jason is a breath of fresh air and is a pleasant alternative to other salesman. More
The culture at Toyota of Muncie is different... they are not your typical sales team. They are truly focused on the best interest of the customer, and not the bottom line. They go above and beyond to find not your typical sales team. They are truly focused on the best interest of the customer, and not the bottom line. They go above and beyond to find the car you are looking for... in this instance, we thought we knew what car we wanted, but they suggested several different options, which allowed us to make a well-informed decision. They worked within the budget we provided to give us the best value for our money, and we feel very good about our purchase. This dealership is different, and I highly recommend them for any car purchase, service work, etc... More
Jason Sherwood was very patient and kind during the process of deciding whether to buy. He did not pressure me and answered all of my questions accurately and honestly. I highly recommend Jason for any process of deciding whether to buy. He did not pressure me and answered all of my questions accurately and honestly. I highly recommend Jason for any auto purchase, new or used! More
Jason took care of the Town of Yorktown by providing multiple pricing option on multiple vehicles to add to our fleet. He was gracious with his time and expertise and helped us make a difficult decision multiple pricing option on multiple vehicles to add to our fleet. He was gracious with his time and expertise and helped us make a difficult decision much easier. I'm already working with him again. More
Jason Sherwood is one of the greatest car salesman we have ever worked with. He had a car waiting for my daughter and the paperwork ready in hand waiting on me as I had called him from the road and had have ever worked with. He had a car waiting for my daughter and the paperwork ready in hand waiting on me as I had called him from the road and had Katie in a car for a short test drive an affordable deal for me to sigh to. It was way to painless. He has been this way with anyone we have sent to him. He is part of our family. Kinda like a cool Uncle. Love him! More
I have given this dealership a 5-Star rating across the board!! Having not so great credit, I was turned down by every other dealership and not even given a chance. As soon as I walked through the doors of board!! Having not so great credit, I was turned down by every other dealership and not even given a chance. As soon as I walked through the doors of Toyota of Muncie, we got to work and got some things set up almost immediately. They actually took the time to work with me and try to get me an approval that would work for me, and one that wouldn't put me in a worse situation. I ended up getting a very good car, which I didn't expect at all after trying every other dealership! I would highly recommend this dealership to anyone who is in the market for a vehicle!! More