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Toyota of Montgomery

Montgomery, AL

Overview
Employees
Reviews
Vehicles
4.0
367 Reviews
When you shop for a new Toyota vehicle in Montgomery, you're looking for a Toyota dealership you can trust with the model you want and a hassle-free car-shopping experience. At Toyota of Montgomery, we're proud to be one of the top Toyota dealers in the area, offering a variety of New Toyota Cars For Sale and Used Sedans, SUVs, & Wagons in Montgomery, AL. Contact our sales or service teams to schedule a test drive! Toyota of Montgomery also proudly serves Montgomery, AL, and surrounding communities. Start shopping by exploring current New Toyota Lease and Finance Specials on popular Toyota models. Looking for a used car for sale instead? Browse current Used Car Offers and specials near Montgomery. Also, take a look at deals on Toyota of Montgomery Certified Pre-Owned Toyota Cars For Sale in Montgomery, AL for affordable specials to fit your budget.
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911 Eastern Blvd

Montgomery, AL

36117

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Showing 367 reviews

May 29, 2024

Very poor customer service car was not repair as requested .noons assist when I called to report I was told to take my car back where I had the lights out on. I explained to KersevMorris I purchased More

by fthomas
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Larder Morris
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May 30, 2024 -

Toyota of Montgomery responded

I apologize for the frustrating experience you've had with our service team. It's clear we fell short in addressing your concerns and providing timely assistance, which is not what we strive for. I would like to make this right; please reach out directly so we can discuss how to resolve these issues properly. Thank you, Kyle Riggs - Customer Relationship Manager - (334) 272-7147

May 28, 2024

Took over 6 hours and was not kept updated about the progress. Very unsatisfied and probably will not return. More

by Kdshughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
URIAH BROWN
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CAMRON BARNES
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May 28, 2024 -

Toyota of Montgomery responded

We apologize for the long wait and lack of communication during your visit. This is not the level of service we aim to provide, and we're sorry to hear about your dissatisfaction. If you'd like to discuss this further or have any other concerns, please reach out directly. Thank you, Kyle Riggs - Customer Relationship Manager - (334) 272-7147

May 26, 2024

Payton was very sweet and eager to please with the service and Lawrence took very good care of everything as he always does! More

by reyorkers2018
Recommend Dealer
Yes
Employees Worked With
LP. ( Lawrence Phillips), PAYTON ARKUSZESKI
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May 26, 2024 -

Toyota of Montgomery responded

We're delighted to hear that Payton and Lawrence provided excellent service at Toyota of Montgomery! Thanks for sharing your positive experience with us.

May 25, 2024

I had an oil change and a battery replacement after which the service engine light came on while I was driving back home. I returned to the shop and it took a long time to fix the issue. I was frustrated but More

by madji2035
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JERICHO HALL
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May 28, 2024 -

Toyota of Montgomery responded

Thank you for sharing your experience. We're sorry to hear about the initial issue, but glad Jericho's professionalism made a difference. We appreciate your patience and hope everything is running smoothly now!

May 25, 2024

Service tech very kind. Service was rendered in a timely fashion. Thank you very much. More

by robbinswilliamcj
Recommend Dealer
Yes
Employees Worked With
JERICHO HALL
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May 27, 2024 -

Toyota of Montgomery responded

We're delighted we could deliver an excellent experience! - Toyota of Montgomery Team

May 25, 2024

I have done business with this dealership for over 7 years. They have undergone ownership changes, but they are still my preferred dealer. More

by josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sidney
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May 27, 2024 -

Toyota of Montgomery responded

Josh, thanks for your loyalty over the years! We're glad to remain your preferred dealer at Toyota of Montgomery.

May 25, 2024

The technician was good and he explained what had to be done to my car. The dealership was clean. The workers were friendly. Thank You More

by adrianeabaldwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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May 27, 2024 -

Toyota of Montgomery responded

We're glad to hear you had a positive experience with our technician and team at Toyota of Montgomery. Thanks for the feedback!

May 25, 2024

Salesman took 5% apr and tried to charge me 10%. Finance was terrible 1 star More

by Andrew.aycock
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
ANTHONY XENAKIS
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May 27, 2024 -

Toyota of Montgomery responded

Customer service is our priority and it's disappointing to see this review, Andrew. I would be grateful for the chance to speak with you about your experience to see how I can help. In the event that I can't locate your contact information, would you please contact me directly? Thank you, Kyle Riggs - Customer Relationship Manager - (334) 272-7147

May 24, 2024

Great experience! They were very timely with their work! I was in and out no problem! More

by BenDaz13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PAYTON ARKUSZESKI, SHIRLEY CANTLEY
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May 24, 2024 -

Toyota of Montgomery responded

The entire team at Toyota of Montgomery is so glad we earned your business. Thanks so much for sharing your positive experience.

May 24, 2024

I’ve been using Rinehardt Toyota 32 years. Josh Gremeaux in the Service Dept. is the best. More

by Toyotaowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gremeaux
Report | Print
May 26, 2024 -

Toyota of Montgomery responded

We are so grateful to have earned your loyal business for so many years. Josh will appreciate the shoutout! Thank you for being part of the Toyota of Montgomery family!

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