Toyota of Melbourne

This is the 2nd Toyota we leased from Toyota of Melbourne. My wife leased 1 in December 2009 and I just leased 1 December 2010. The staff bends over to assist you especially Mike Vicroy. After he f Melbourne. My wife leased 1 in December 2009 and I just leased 1 December 2010. The staff bends over to assist you especially Mike Vicroy. After he finished showing me all the things about the Toyota he also gave me his cell number in case I had any questions. All the questions I had asked of him he knew the answer except for one and got that answer within 2 minutes. I felt he was very honest and up front with me. After leasing 2 cars from this dealership I would say they are decent people. IHighly recommend them. More

We were met by Geoff Patchin as soon as we arrived at the dealership. My husband knew exactly what he wanted. Geoff went above & beyond to find the right color, model & price range he was looking for. Geoff dealership. My husband knew exactly what he wanted. Geoff went above & beyond to find the right color, model & price range he was looking for. Geoff promptly took us out for a test drive and upon arriving back at the dealership he offered us some refreshments. My husband & Geoff did some paperwork, Geoff got the sales manager & in no time at all my husband had the deal he was looking for. We then met with Jeff in finance and that all went very well and quick. More

I called Toyota of Melbourne to get a price quote, after I did an internet inquiry. The Dealership ran a Newspaper Ad on 11/27/10, 2 days after Thanksgiving, for a 2010 Corolla LE with A/C, Auto Trans., Pow I did an internet inquiry. The Dealership ran a Newspaper Ad on 11/27/10, 2 days after Thanksgiving, for a 2010 Corolla LE with A/C, Auto Trans., Power Windows/locks, Cruise, etc. for $13,800 (which was $17,735). I told Julio I was a serious Buyer that was going to buy TODAY, since I was in a different Dealership the day before looking at a different make of car. I wanted an Out-the-door price, and Julio was vague and said somewhere between $16,000-17,000, depending on the options on the vehicle. He said that he would have to look at the cars in stock to see which options they had. My expectation would be for Julio to look at the cars in stock with the fewest options to determine the lowest Out-the-door price, and work upwards. I already obtained Consumer Report's and other on-line pricing to determine the Bottom Line price for the car in this area (Central Florida). I never went into the Dealership since I figured they might try a B & S on me to get me into a higher-priced vehicle. I decided to go to Mike Erdman Toyota (Merritt Island), and bought my Corolla there ( at a great price) the same day, just like I said I would. Please see my review for that Dealership. More

I was trying to get my new car, obviously, even when I am woman, I made my homework very well to avoid someone taking advantage of me. I knew exactly what I wanted and the numbers that I was looking for.I wa woman, I made my homework very well to avoid someone taking advantage of me. I knew exactly what I wanted and the numbers that I was looking for.I was contacted by Joe from internet sales and he promessed to work for me to get a better deal that I had in that moment. I drove two hours from Kissimmee to Melbourne,he promessed to fill my gas tank in case I was not satisfied with the deal they can offer to me. After a couple minutes, explaining what I have with the other dealer, Joe went for his manager Mark. That was the worst part!! I was insulted for this manager, telling me " You are not that bright how you think you are" . He said that nobody can give me the deal that I had in my hands.Mark was very rude and insulting I stepped out of the dealer. It was a waste of my time and gas!!They never filled my gas thank how they said. Guess what ?? I got the car that I want with the numbers that fitted perfect in my budget!!!!I knew I could get it!not from them sadly but very good for me from Central Florida Toyota.They have an excellent customer service and I was treated with respect definitively I ll buy my next Toyota there. Thank you! Central Florida Toyota they are the best!!!! More

The dealership was easy to get to as it was right on US 1 in Melbourne. Everyone there was very friendly and easy to talk to. I was looking for a New Tundra. I met Jason Olson, a salesman,Manager. I told him in Melbourne. Everyone there was very friendly and easy to talk to. I was looking for a New Tundra. I met Jason Olson, a salesman,Manager. I told him of my needs and he worked with me on every detail over and over with " No pressure " and felt like a son to me. I am very happy with my 2010 Tundra and plan on buying with Toyota when the day comes that I want to trade in and buy new again. Jason was better then excellent with everything. Could not ask for a better man to deal with. All of this made my experience a pleasure and I tell anyone that asks to try Toyota of Melbourne first. More

Jason Olson was great to work with. he knew his product and went above and beyond on both locating the Tundra I wanted with the right options on it and on the price. he even arranged the purchase and inst and went above and beyond on both locating the Tundra I wanted with the right options on it and on the price. he even arranged the purchase and installation of aftermarket items I wanted (stainless step rails, grill, bull bar/brush guard, bedliner spray, and a Retrax cargo bed cover). So it was all done and ready for me when I picked it up. There was no hard sell and no negotiating games. I was direct about what I wanted and how much I wanted to spend and Jason was direct with me. A great experience and I recommend Jason and the dealership to all. If the service-after-the-sale is as good, this should be a great dealer/owner relationship for years to come. More

Had a great experience dealing with Jason Olson on the purchase of my new 2010 Tundra Crew Max. I was very direct about what I wanted on the truck and how much I wanted to pay for it. Jason went above a purchase of my new 2010 Tundra Crew Max. I was very direct about what I wanted on the truck and how much I wanted to pay for it. Jason went above and beyond. He did not make the hard sell or play the negotiating game. He even arranged for the purchase and installation of several after market options I wanted on the truck ( stainless steel step rails, Platinum series front billet grill, Westin chrome bull bar/brush guard, spray-in bedliner, Retrax retractable cargo bed cover). It was all done and waiting for me when I went to pick up the truck. I am very pleased with my buying experience there and if the service is anything like it, this will be a very good long term owner/dealer relationship. I would recommend them and especially Jason Olson to anyone looking for a Toyota. More

I traded in my truck for an '05 Infiniti FX35. It has 26000 miles on it. Finished the paperwork and deal at 9:30 pm on 3/25/2009. Started the car up to leave and smoke poured out of the exhaust. They gav 26000 miles on it. Finished the paperwork and deal at 9:30 pm on 3/25/2009. Started the car up to leave and smoke poured out of the exhaust. They gave me the car on empty. Went to get gas in it. Restarted the car and smoke poured out. Idled at a stop light and took off, smoke poured out of the car. Took the vehicle into Toyota of Melbourne at 8 am on 3/26/2009 requesting my truck back and they would not do anything. They told me I need to go to the Infiniti dealership. Respond to this posting and I can send you video of the smoke puring out of the vehicle and you can tell me if they knew about it when they sold me the vehicle!!!! Horrible customer service and refuse to do anything besides get the vehicle service by the Infiniti dealership!! More

I went to purchase one of two Corollas I found on the Dealer's website. I researched the Kelley and Edmunds Blue Book values and went to the dealer with printed copies of the two vehicles I was intereste Dealer's website. I researched the Kelley and Edmunds Blue Book values and went to the dealer with printed copies of the two vehicles I was interested in as well as the book values. The salesman was friendly (though not super knowledgable on their stock). I informed him that I currently owned a Tundra and was there to replace my daughter's Corolla that had just been in an accident, and which I had purchased at Toyota of Melbourne 2 years previously. When we sat down to discuss price, Daniel immediately went and got Patrick, who I assume was one of the financial people. Patrick was very rigid and adamant on the price of the car. I told him it was on their website for $15,994. He told me it was $16,994. He then pulled up (a) website that looked just like theirs, and sure enough, the price was $16,994. He then told me he would "trust me" and give me the car at $15,994. I told him it was still too high. He then got slightly beligerrant and held to the price. My wife told him she was uncomfortable with him, and he excused himself. Then the used car sales manager came over and told us their "website had changed all the listed prices", but he would still honor the price I came in with, but he also would not budge from that price. We then left the dealership to think the deal over. Immediately when we got home, I again pulled up their website, and the car was STILL $15,994. This tells me they used a different website to show me their price, "granting" me the $1000 difference to eliminate any further negotiation. This is deceptive and insulting. When someone walks in who has obviously done their research, know exactly what they are looking for, and is a proven past buyer, such sales practices are not only insulting, they are also not very smart. More

Came in for a check engine light. Left the car and called Came in for a check engine light. Left the car and called back later. The service writer named daryle told me that my 2005 corolla needed a new fuel Came in for a check engine light. Left the car and called back later. The service writer named daryle told me that my 2005 corolla needed a new fuel tank to fix the check engine light at a cost of $467 in parts and 2.9 hours labor for a total cost of $775.67 plus tax. It seemed a little fishy to me and hung up. When I went to pick up the car he tried to scare me in to having the work done now because he said it was leaking gas. Well the good news is I went to the local mazda dealer and after a 1 hour inspection they determined it to be a faulty gas cap. $20 later no check engine light. Avoid this dealership at all cost for any service. More