Toyota of Massapequa

Useless sales people, rude sales manager! Useless sales people, rude sales manager had to make all decisions!! Salesman disappeared three times for 15 minutes. I asked to have lease quote wr Useless sales people, rude sales manager had to make all decisions!! Salesman disappeared three times for 15 minutes. I asked to have lease quote written dow ande-mailed to me, they refused!! More

Great experience I am super happy with my recent purchase of my 2019 Rav 4! The interaction was to the point. I told my sales rep my check list and the price point I w I am super happy with my recent purchase of my 2019 Rav 4! The interaction was to the point. I told my sales rep my check list and the price point I wanted to be. They were able to deliver on the car and price! Also all the people I came in contact with were super pleasant, professional and not pushy at all! More

Bad Experience They suck. After all paperwork signed and car received they conveniently left out one Document. Car lease return disposition fee not honored no callba They suck. After all paperwork signed and car received they conveniently left out one Document. Car lease return disposition fee not honored no callback either. More

The Best Andrew and Danny were so honest, accommodating and friendly. They were really patient with me and never made me feel pressured. They worked hard to ge Andrew and Danny were so honest, accommodating and friendly. They were really patient with me and never made me feel pressured. They worked hard to get me the exact car I wanted within my exact budget. More

FANTASTIC EXPERIENCE I CAME IN LOOKING FOR A 2019 HIGHLANDER AND THATS EXACTLY WHAT I LEFT WITH. NOT ONLY DID THE STAFF MAKE ME FEEL VERY COMFORTABLE BUT THEY WHERE VERY R I CAME IN LOOKING FOR A 2019 HIGHLANDER AND THATS EXACTLY WHAT I LEFT WITH. NOT ONLY DID THE STAFF MAKE ME FEEL VERY COMFORTABLE BUT THEY WHERE VERY REASONABLE WITH THERE PRICING. NO NONSENCE NO GIMMICKS JUST A SEAMLESS CAR BUYING EXPERIENCE. THANK YOU TO EVERYONE AT TOYOTA OF MASSAPEQUA FOR MAKING ME A LIFE LONG CUSTOMER!!! More

New car sale Very experienced , not aggressive, knows his cars. Good deal after much comparions Rick Willis - sales Returned to dealership after checking other Very experienced , not aggressive, knows his cars. Good deal after much comparions Rick Willis - sales Returned to dealership after checking other car dealerships. Serious about making deals More

Service Department I had a great experience with the Parts Department and the Service Department. I had a build in GPS that needed to be upgraded (5 years old) - they o I had a great experience with the Parts Department and the Service Department. I had a build in GPS that needed to be upgraded (5 years old) - they ordered the part and equipment to install glady and took care of it with no problems. Other parts departments were not interested in doing this for me. Everyone was pleasant to deal with. More

Official conman and crooks Official crooks and conman stay away from them they advertise one thing and then will try to rob you when you go there dont buy anything from them Official crooks and conman stay away from them they advertise one thing and then will try to rob you when you go there dont buy anything from them More

Promises Promises Purchased new 2018 4 Runner Limited this past August. Dealer tried selling me everything from undercoating to service plans...…. Day after purchase wa Purchased new 2018 4 Runner Limited this past August. Dealer tried selling me everything from undercoating to service plans...…. Day after purchase was very surprised car had no remote start. Why they not try selling me. Now they want $650.00 to install. I Rarely use car, less than 2300 miles and headlight out. When purchased they touted about their great service department and was told if ever brought in they always provide loaner car. Brought in 8 this morning as scheduled and thought for headlight they would just replace lamp. I was promised it would be looked at in less than one hour, I should wait no need for loaner. Couldn't wait and took Uber back. Now 3 hours later, called still hasn't been looked at. xxx???? Just need lamp replaced!!!!! More

Very, very happy From start to finish, I was totally impressed by the courteous, knowledgeable, professional, and efficient staff. All questions and concerns were hand From start to finish, I was totally impressed by the courteous, knowledgeable, professional, and efficient staff. All questions and concerns were handled superbly as was the transition paperwork moving my insurance from the vehicle that I traded in onto the new car. At no time did I feel pressured and I knew from the start that I was dealing with an honest group of people. Good job, keep it up. More