Toyota of Longview

Great experience The service dept. is very easy to work with. Lauren did a good job scheduling the job. Larry did a good job of describing the work performed. The service dept. is very easy to work with. Lauren did a good job scheduling the job. Larry did a good job of describing the work performed. More

Better than I could have ever expected Super service which revealed, on their inspection, that something (squirrels?) had badly damaged wiring under the hood of my Toyota. Also corrected a Super service which revealed, on their inspection, that something (squirrels?) had badly damaged wiring under the hood of my Toyota. Also corrected a problem with automatic transmission that was causing problems. Great service. Very personable and helpful. More

Not Satisfied My son purchased a 2015 Camry and my wife co-signed for the vehicle on 4/27/2019. I cannot find in the paper who, where, or how much to send my payme My son purchased a 2015 Camry and my wife co-signed for the vehicle on 4/27/2019. I cannot find in the paper who, where, or how much to send my payments. I have called several times since Friday 5/17/2019. I continue to get voicemail for finance, I have left messages, with no return call. I have called the Main Number (903) 295-9300 several times in the last 48 hours with no answer and no option for voicemail. I would like to know excatly how much my payments will be, when, and where I need to send them. I have been to the Toyota Finanace website but, cannot fine my account number in my paperwork. I do not have the page the website shows to find the account number to be on. I would appreciate at least a call back. My experience seemed to be OK up until I drove the car off the lot. I live an hour away from Longview and it would be nice if someone actually answered the phone or at least called me back. More

Professional The people we dealt with were very nice and professional. For that matter, everyone at the dealership were anxious to answer any questions we asked. The people we dealt with were very nice and professional. For that matter, everyone at the dealership were anxious to answer any questions we asked. More

Excellent I was pleased with the service and everyone that helped me.They took me to work and picked me up so I did not have to make other arrangements I was pleased with the service and everyone that helped me.They took me to work and picked me up so I did not have to make other arrangements More

Recalls Larry was awesome, the tech team was awesome. It was nice to see friendly faces when I was there. Roselean was rude when she drove me to and from my h Larry was awesome, the tech team was awesome. It was nice to see friendly faces when I was there. Roselean was rude when she drove me to and from my house. More

Most amazing car sales woman EVER!! Denise was AMAZING!!!! I cant put into words how helpful and knowledgeable about everything! I literally asked a million questions and she was happy Denise was AMAZING!!!! I cant put into words how helpful and knowledgeable about everything! I literally asked a million questions and she was happy to answer them all! I HIGHLY recommend Denise and Toyota of Longview to everyone looking for a vehicle!! More

Really NIce People A recall, made an appt, they were on time, didn't take long at all (I didn't need fix) & did some other stuff also. A recall, made an appt, they were on time, didn't take long at all (I didn't need fix) & did some other stuff also. More

Pleasant Everyone was friendly & knowledgeable , showed me the features of the different models. The sales person was not pushy & let me make my own decisions, Everyone was friendly & knowledgeable , showed me the features of the different models. The sales person was not pushy & let me make my own decisions, and I appreciate that! More

Excellent service They always inform me on what services need to be done on my car. Excellent service Deparment! Chuck Nix takes good care of my car. They always inform me on what services need to be done on my car. Excellent service Deparment! Chuck Nix takes good care of my car. More