Toyota of Lincolnwood

I bought a New 2012 Toyota Camry LE from Grossinger guided by Associate Patrick Calabrese who was very helpful in closing the Black Friday deal. I bought the car for the advertized price of $16,702 MSR guided by Associate Patrick Calabrese who was very helpful in closing the Black Friday deal. I bought the car for the advertized price of $16,702 MSRP. This dealership made me buy my dream car. More

WEll I went there looking for a new car, I new exactly what I wanted and Al the sales associate was great. He showed me the cars they had, I explained that my credit was not the best and needed some creat what I wanted and Al the sales associate was great. He showed me the cars they had, I explained that my credit was not the best and needed some creative financing. Between Al and the Finance director, I was able to get the car I wanted and at an interest rate I never expected, much better. I am extremely happy with the sales experience at Grossinger Toyota and My sales man Al went beyond the service I expected, very accomadating and they even wash your car for free whenever you want. This place Rocks! Thanks AL Loved the service. Want a great sales experience make sure you ask for AL ABBAS. More

Well I initially gave Grossinger Toyota North one star, I gladly give it 5 stars now. Mark Krochmal was wonderful in responding to my initial complaint, he worked with us until we were entirely satisfied not gladly give it 5 stars now. Mark Krochmal was wonderful in responding to my initial complaint, he worked with us until we were entirely satisfied not only with the purchase but with excellent customer service! Grossinger is very fortunate to have an employee who goes beyond what I have ever seen in customer service with any purchase I have ever made, he must definitely be Grossinger's best asset! Thanks to Sean for being so nice and efficient, another great Grossinger employee, and thanks to Grossinger for taking customer service so seriously, I will refer friends and family and be there again, but not too soon since I got a great car! Thanks Mark!! More

The service from Steve, Perry and Shaun was exemplary. We never felt rushed or pressured. Model options and leasing versus sales were all considered. Price points were discussed openly, and we settled on a 2 never felt rushed or pressured. Model options and leasing versus sales were all considered. Price points were discussed openly, and we settled on a 2011 Camry. Perry took us through the process from picking us up at our home through completion of the sale, and his customer service was considerate, relaxed, effective and professional. Toyota North Scion of Lincolnwood, Illinois is lucky to have Perry. More

Kevin Fernquist is the best car salesman I have dealt with, ever! He is extremely knowledgeable about Scion and was low pressure on the sale, which made me feel very comfortable. I went to the dealer with, ever! He is extremely knowledgeable about Scion and was low pressure on the sale, which made me feel very comfortable. I went to the dealership intending only to test drive a Scion after having leased another manufacturer's cars for 11 years. I liked the Scion product and Kevin's sales style so much, I went back the next day and bought the 2011 xB. Thank you, Kevin! Ann K. More

I have given Grossinger my complete trust for nearly 20 years for my last 3 Toyotas. Alan Farber seems to be in charge of service. I don't go in too often although I follow Toyota maintenance recommendat years for my last 3 Toyotas. Alan Farber seems to be in charge of service. I don't go in too often although I follow Toyota maintenance recommendations; yet when I do bring my car in they recognize me by my name! My car is cleaned and washed every time I bring it in for service, except on very cold days when I choose not to have it washed. When body work is needed they give me name and address where to go. I've done this twice and once was not charged for the work. Twice I have bought my new Toyotas from Andy Makda, in sales. He is quiet but helps my wife and I find the exact model we want. More

Mark & Gary went out of their way to make this deal quick and easy to do. I needed a car ASAP and they gave me a superb price up front, that no one was able to match. I called a number of Toyota dealer quick and easy to do. I needed a car ASAP and they gave me a superb price up front, that no one was able to match. I called a number of Toyota dealers around the area and no one came near them. Delivery was super fast. Gary answered my questions and even drove my new car home when I had to drive my rent a car back home as well. I would HIGHLY recommend him. Gary spent a lot of time with me teaching me the features of the new car, even programming my bluetooth for me, and patiently testing it out. The next day when I came back to pick up the car, it was his day off, yet he didn't hesitate to come in and spend extra time reshowing me some things that I had questions about. He ended up staying about 90 minutes past closing time. He told me I can call him anytime with questions. I have never walked out after buying a new car with such a satisfied feeling, nor a feeling that I would not heistate for a second to come back there when I need another car. Thanks a lot ! More

Best dealership we delt with in the Kentucky, Indiana, Illinios area. Could not have had a better experience buying a new car. All staff was very friendly and helpful. We drove approximately 7 hours to Illinios area. Could not have had a better experience buying a new car. All staff was very friendly and helpful. We drove approximately 7 hours to do business there and it was well worth it. Thank you very much. More

Al knew what I wanted, and offered me alternatives to the initial car that I'd identified. I took the alternative because who wouldn't want a shiny red car. And he didn't make fun of my insisting on a stic initial car that I'd identified. I took the alternative because who wouldn't want a shiny red car. And he didn't make fun of my insisting on a stick shift! He also took the time to sync my phone with the Blue Tooth on my car (something I'd never done before!). Also, by sitting in the back seat (my husband sat in the front) he was able to answer my question as to whether or not the back seat would be comfortable for my six foot tall son. Al is a big man and is also six feet tall. BTW, coffee, tea or hot chocolate is often considered unnecessary and is always bad in most car dealerships, repair shops, etc. THEIR COFFEE WAS ACTUALLY GOOD. So much so that I made a point of bringing my empty go-cup on my last visit so that I could fill it with their coffee! I will continue to do that on my subsequent visits for car washes or anything else. Nice little perk, Grossinger. More