
Toyota of Lincoln Park
Chicago, IL
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Rich in service was efficient, kind, and to the point. He set expectations to be under a couple hours and delivered my vehicle literally in 60 minutes. My expectation was that it was so busy that it was g He set expectations to be under a couple hours and delivered my vehicle literally in 60 minutes. My expectation was that it was so busy that it was going to take about four hours, however that wasn’t the case. Toyota Lincoln Park is the only Toyota dealership in the state of Illinois that I’ve had a good experience with. We bought our truck here and we will continue to get service here. Thank you, Rich! More
Oscar the service advisor is making this place look good. He looks out for me every time I come in for maintenance and as long as I have a Toyota, I’m going to keep coming back. He looks out for me every time I come in for maintenance and as long as I have a Toyota, I’m going to keep coming back. More
They used to be rather efficient but they have been taking longer and longer every time I go. The paper work said my car was ready 45 mins before I was notified that it was ready. I then had to wait 20 taking longer and longer every time I go. The paper work said my car was ready 45 mins before I was notified that it was ready. I then had to wait 20 more minute s to get someone to give me my keys More
Communication between the service manager and the her/his customers is strong. My only issue is that “diagnostic costs” were not explained thoroughly. customers is strong. My only issue is that “diagnostic costs” were not explained thoroughly. More