Toyota of Lincoln Park
Chicago, IL
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The Mitches' were great! The sales manager/trainer Mitch and and his associate Mitch made a great effort to meet my car buying needs. They were friendly and patient. I would r The sales manager/trainer Mitch and and his associate Mitch made a great effort to meet my car buying needs. They were friendly and patient. I would recommend this dealership. More
I bought a great car. I spent a lot of time in these days because I need a car to go at work and the most part of the dealers I met, did not give me any chance to buy a car I spent a lot of time in these days because I need a car to go at work and the most part of the dealers I met, did not give me any chance to buy a car because I just arrived in the United States and I don't have a credit history. But today Grossinger City Toyota gave me the opportunity for buying a good car. They are professional and collaborative and at the end I did a good deal. I would recommend Grossinger City Toyota to anyone. A special thank you to Segun J Alesinloye for his work !!! Eleonora More
Great Romel was very helpful.He is great! For any questions he was able to answer. I gained a friend. Romel Murphy is the best. Grossinger Romel was very helpful.He is great! For any questions he was able to answer. I gained a friend. Romel Murphy is the best. Grossinger More
Good overall The sale person Abdul was excellent. This is our second purchase from him. Also the sales manager Jay was very helpful. The financing process was adeq The sale person Abdul was excellent. This is our second purchase from him. Also the sales manager Jay was very helpful. The financing process was adequate. More
Poor customer service They were very eager to sell me a new car, and gave me paper plates. 30 days later still no reg tags, no one would return my calls including branch ma They were very eager to sell me a new car, and gave me paper plates. 30 days later still no reg tags, no one would return my calls including branch manager or the owner. Had to call toyota itself to get my regular tags. They will tell you what you want to hear and sell you anything, after money is exchanged they will care less about your issues and refuse to deal with them. Worst dealership experience so far. Stay away from Grossinger dealerships! More
Great customer service. Jorge Ortiz is a pleasure to work with. He is attentive, knowledgeable and efficient. Every time a customer enters the service department Jorge gree Jorge Ortiz is a pleasure to work with. He is attentive, knowledgeable and efficient. Every time a customer enters the service department Jorge greets them with equal enthusiasm! More
Service I received excellent service from Rodrigo Delgado. He got my car in and out in no time. And it is wonderful to have air conditioning again. Thanks Rod I received excellent service from Rodrigo Delgado. He got my car in and out in no time. And it is wonderful to have air conditioning again. Thanks Rodrigo! More
Great customer service Although I didn't have an appointment, I walked in and Ricardo Serna helped me service my car. I usually go to the dealership at Cicero and Touhy but Although I didn't have an appointment, I walked in and Ricardo Serna helped me service my car. I usually go to the dealership at Cicero and Touhy but since I was pressed for time, I decided to try the north Ave dealership instead. I was really content with the service I received. Ricardo took his time to explain the checks that were done and what I needed to be aware of. I will definitely go back to this dealership. Loved the service! Thanks Ricardo!! 🤗 More
Great Service by Jose Diaz I brought my car in for service and was greeted by Jose Diaz as soon as I pulled in, he ask what I was in for and I explained what I needed, he got so I brought my car in for service and was greeted by Jose Diaz as soon as I pulled in, he ask what I was in for and I explained what I needed, he got some vehicle information and we went inside. He got my information, looked up the car history and told me of the recall on my Avalon. In just over an hour Jose came into the waiting room and walked me back to the service counter, explained the work performed on my car and the condition report and that the recall work was done as well. My experience could not have been better, and because of Jose's customer service I am referring friends to Grossinger Service Department, More
Best customer service!!! I bought my 2017 Toyota Prius. It was great experience with Grossinger. Great customer service. Reasonable prices. Friendly staff. Many cars to choose I bought my 2017 Toyota Prius. It was great experience with Grossinger. Great customer service. Reasonable prices. Friendly staff. Many cars to choose. All was very nice. Really appreciate it! More