Toyota of Lincoln Park
Chicago, IL
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Flat Tire Visit Oscar was nice and attentive. Every time I go in for service everybody is profesional and attentive but Oscar has been so far the nicest person I have Oscar was nice and attentive. Every time I go in for service everybody is profesional and attentive but Oscar has been so far the nicest person I have dealt with. More
Had trouble with horn, Took 3 days to find Problem and fix. Was repaired under warranty and I am satisfied. Employees very friendly and helpful. Recommend dealership to my f Took 3 days to find Problem and fix. Was repaired under warranty and I am satisfied. Employees very friendly and helpful. Recommend dealership to my friends More
Great telephone service & communication on repairs NOT A SALES VISIT!! We had our Prius towed in for service, and we did not need to check it in, in person. This was a great convenience, as we'd have NOT A SALES VISIT!! We had our Prius towed in for service, and we did not need to check it in, in person. This was a great convenience, as we'd have needed a lengthy trip via public transportation or taxi to get there. The service rep kept in close and timely contact, and made us feel comfortable with the remote connection. Our only issue is that we were promised the work would be completed by the end of the first full day-- and made plans accordingly, including a rental car-- but near the end of the day were told that the only available replacement part (a 12v battery) had been defective, and the repair wouldn't be done till the next day. (To be fair, extreme cold had caused a run on the batteries.) This almost caused an extra day's car rental (luckily the rental agency was lenient on extra hours), but there was no offer of compensation from the dealership. Also, repair prices were high, though maybe no more than to be expected at a dealership. More
Great experience Great customer service. Every customer they treat with respect and they try to solve the situation in +ve way. My experience at this dealership was g Great customer service. Every customer they treat with respect and they try to solve the situation in +ve way. My experience at this dealership was great from purchasing date till today is ver posite. More
Purchase of a new car I was very pleased with the service provided, specially when I was given the opportunity to test drive it before making the purchase. I will be recomm I was very pleased with the service provided, specially when I was given the opportunity to test drive it before making the purchase. I will be recommending Carlos Valdés and Grossinger City if anybody I know is looking for a car. More
Satisfied Very easy to work with. No hassles. Didn’t try to sell me something I didn’t want. Both salesman and finance agent were very professional. Would rec Very easy to work with. No hassles. Didn’t try to sell me something I didn’t want. Both salesman and finance agent were very professional. Would recommend this dealership. More
Great experience Abdul was a great salesman. Jay was a great manager and I will definitely return here for my next car. I will also recommend my friends go here as wel Abdul was a great salesman. Jay was a great manager and I will definitely return here for my next car. I will also recommend my friends go here as well. More
Fantastic Customer Service Everyone I encountered and worked with could not have been more helpful and focused on customer service. This is the second time I have purchased a c Everyone I encountered and worked with could not have been more helpful and focused on customer service. This is the second time I have purchased a car at this dealership and We often have our car serviced at this location and I have really noticed a huge improvement in customer service over the last few years. Makes all the difference! More
Good experience Good people, nice place i would like to get a little more information the firs time i stoped by the dealer but over all it was a good experience for m Good people, nice place i would like to get a little more information the firs time i stoped by the dealer but over all it was a good experience for me.. More
Outstanding customer service by Joe This was my third trip to this dealer and Joe did everything to make sure my car was all taken care of They know how to take care of you This was my third trip to this dealer and Joe did everything to make sure my car was all taken care of They know how to take care of you More