Toyota of Lincoln Park
Chicago, IL
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The dealer rep I worked with was very friendly and competent. However, my biggest complaint is that the waiting area is ludicrously FREEZING - no excuse to have to sit somewhere that cold for possibl competent. However, my biggest complaint is that the waiting area is ludicrously FREEZING - no excuse to have to sit somewhere that cold for possibly hours! I sat in this ice box for 2+ hours because the dealership no longer offered a courtesy ride home and back⦠More
I brought my Toyota Prius in for a simple 65,000 checkup. It turned out the front bearings were leaking grease and so needed to be repacked. It couldnāt be done by the end of the lof the day and I checkup. It turned out the front bearings were leaking grease and so needed to be repacked. It couldnāt be done by the end of the lof the day and I had a critical need for the car the next morning . They gave me a loaner overnight and the master mechanic stayed til 8:00 PM to finish the job so I could have the car back first thing the next morning! I cannot imagine better service. More
We purchased our car here and have had all service done here. The service staff is kind, patient and professional. They make sure you understand what needs to be done (or is being done) and are happy to here. The service staff is kind, patient and professional. They make sure you understand what needs to be done (or is being done) and are happy to answer your questions. More
Personable and thorough customer service experience. Delivered vehicle on-time/as projected. Maintenance work provided ongoing confidence that vehicle is in tip top condition Delivered vehicle on-time/as projected. Maintenance work provided ongoing confidence that vehicle is in tip top condition More
Alejandro was great. He kept me informed. He answered a mid-inspection question. He showed me a video of the tech checking underneath the car. Highly recommend He kept me informed. He answered a mid-inspection question. He showed me a video of the tech checking underneath the car. Highly recommend More

