Toyota of Lancaster - Service Center

Nice customer service and so professional. Even if you have struggled to understand ingles they, try to find some one to take care of you. Even if you have struggled to understand ingles they, try to find some one to take care of you. More

Excellent service, Im just waiting less than an hour so I can service check on my car can service check on my car More

Bad customer service The two times I have gone ……. . Always disappointing I think they should work on that !! . Always disappointing I think they should work on that !! More

Erick was really helpful & welcoming. I like that the service was done in timely manner I like that the service was done in timely manner More

The people were very pleasant and helpful Also the service didn’t take that long service didn’t take that long More

My car wasn’t even fixed gave me the same issue again after just 1 week of having it out of maintenance after just 1 week of having it out of maintenance More

Joe Garcia is an excellent service adviser and is friendly and accommodating. He does his best to give the best service possible. friendly and accommodating. He does his best to give the best service possible. More

Very friendly staff. Took care of the work that was needed and got me on my way. Dealership was clean and well kept. Took care of the work that was needed and got me on my way. Dealership was clean and well kept. More

I’ve been a loyal Toyota owner and patron for over 30 years. I’ve had 4 RAV4’s. Love them all. I do miss your free car washes though. Covid is over, it would be nice if you could bring it back. 😊 years. I’ve had 4 RAV4’s. Love them all. I do miss your free car washes though. Covid is over, it would be nice if you could bring it back. 😊 More

Very unsatisfied with my most recent visit to get my 2017 Tacoma serviced on the 29th of November. I am most positive that the technician had left the drain plugged loose resulting in my truck leaking oil. I Tacoma serviced on the 29th of November. I am most positive that the technician had left the drain plugged loose resulting in my truck leaking oil. I noticed the leak and took it back to get in diagnosed on the 10th of December. I was told I would have to pay money for a oil dye to check where it’s leaking from and that most likely it’s a leaking gasket and to repair it would be $2,000, but after that day, my truck has stopped then leaking oil. If my truck was indeed leaking oil, why was it not caught when getting a multipoint service check on the 29th? Upon drop off the 29th I had told the service man to check my tire sensor, which was not checked Instead was told “ It is due to the cold weather”. Which I am aware of and not causing the problem, but still had requested for it to get checked, and it was not checked. This is a second time I have requested something and nothing gets done. I also questioned a recommendation by the technician on the 29th to get my transmission oil changed when I had just gotten it done in May. I am currently active duty, Air Force I specifically take it to Toyota dealership dealerships due to the moving that’s comes with the military. I pay the extra money to get a reliable and job done right. This is the first time in eight years a Toyota dealership has done such a horrible job with servicing my Tacoma. More