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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
4,026 Reviews
Call Service Center (661) 948-0731

4,026 Reviews of Toyota of Lancaster - Service Center

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June 20, 2025

Staff was super friendly and helpful… completed the re-calls on my moms Toyota Corolla in a timely manner…overall great service… Thank you! More

by rusticorange77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2025 -

Toyota of Lancaster responded

We’ve passed your wonderful review onto our team. Thanks so much for taking the time to leave a review. Our customer’s feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit one of our stores. Thanks for choosing us!

June 20, 2025

Excellent customer service tawnya was my favorite very polite together max and tawnya are a prefect team. More

by Bigjerry1904
Recommend Dealer
Yes
Employees Worked With
Max very professional and great customer service
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Jun 23, 2025 -

Toyota of Lancaster responded

We really appreciate you taking the time to leave us a review. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.

June 18, 2025

Excellent service from beginning to ending. Waiting was over one hour and half, but adequate. More

by rd93560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember.
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Jun 18, 2025 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

June 17, 2025

Definitely excellent service and I highly recommend anyone to experience it like I did. Absolutely fantastic seeing the salesman work vigorously as well the rest of the staff. More

by cr3142571
Recommend Dealer
Yes
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Jun 17, 2025 -

Toyota of Lancaster responded

Thank you for taking the time to leave such a wonderful review! We're thrilled to know you had a great experience with us.

June 17, 2025

Definitely excellent service and I highly recommend anyone to experience it like I did. Absolutely fantastic seeing the salesman work vigorously as well the rest of the staff. More

by cr3142571
Recommend Dealer
Yes
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Jun 17, 2025 -

Toyota of Lancaster responded

Thank you so much for your positive review! We're so glad to hear that you had a great experience with us.

June 17, 2025

They were very professional and did a great job keeping me updated. Took excellent care of me ! More

by USAIRFORCE222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2025 -

Toyota of Lancaster responded

Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our service provided. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to serving you again!

June 17, 2025

Excellent service They scheduled my appointment when I needed and quickly. Service advisors always friendly. More

by Mooselover35
Recommend Dealer
Yes
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Jun 17, 2025 -

Toyota of Lancaster responded

Thank you so much for leaving us a 5-star rating! We truly appreciate your support. Your feedback helps us continue to improve! Thanks again, and we look forward to welcoming you back soon!

June 16, 2025

Great customer service; well taken care of. Gabriel had great work ethic and knows how to do his profession. More

by Hugoreyes95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
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Jun 17, 2025 -

Toyota of Lancaster responded

Your kind words about our customer service are really appreciated. We love making our customer’s days and we can’t wait to have the opportunity to make you smile again! Thanks for choosing us!

June 13, 2025

I come from Sunland Tujunga- I’ve been to other Toyota dealerships and your service advisor Joe Garcia- is very good at explaining any maintenance that may need to be applied to my truck . Thank you f More

by JWLIBRA558
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Garcia
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Jun 17, 2025 -

Toyota of Lancaster responded

We appreciate your kind words. It's fantastic to know you had a great experience with us. Your satisfaction is our top priority!

June 13, 2025

Chanin is absolutely amazing. She leads with empathy and transparency and ensures her customers are taken care of. I have been a loyal customer because of her. Even before she bec More

by ricad82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2025 -

Toyota of Lancaster responded

Thanks for your great review of our service. We’ve passed your kind words on to our team. The team are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you. We hope that in the future we’ll be able to provide a similarly excellent experience. Please let us know if there are any areas we can improve upon in future, we value our customer’s feedback for helping us to keep improving.

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