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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,798 Reviews

3,798 Reviews of Toyota of Lancaster - Service Center

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January 10, 2025

Excellent service thank you for being there for my family and you guys are like family I recommend Toyota of Lancaster to anybody thank you for Nando Ray Nico Jamie Oscar Michael and Brenda I appreciate all More

by joshuahodges1919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raed Alzrigat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wengert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Stoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Gawellek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda
Jan 10, 2025 -

Toyota of Lancaster responded

Thank you so much for the 5 star review! I'm proud to hear that our team exceeded your expectations. We are lucky to have a staff that cares so much about our customers. Happy New Year and thanks once again for the review.

January 10, 2025

The entire team at Toyota of Lancaster is excellent. They are friendly and very helpful, and keep you informed throughout the entire service process, plus readily answer any questions you may have. I More

by PSUTHERLAND19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Garcia, Service Department
Jan 10, 2025 -

Toyota of Lancaster responded

We know your time is valuable and appreciate you taking the time to leave Joe Garcia and our team a fabulous 5 star review. This acknowledgement makes it all worthwhile. Thanks once again and we look forward to assisting you soon.

January 10, 2025

My car came back leaking coolant when it wasn’t leaking at all before there should be no reason for that More

by heidip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie
Jan 10, 2025 -

Toyota of Lancaster responded

I'm sorry to hear your vehicle's coolant is leaking. Please call me at (661) 952-2103 so I can investigate this further.

January 10, 2025

Max Cotti customer service is next level! !! He followed up with me and gave me the reassurance I needed for my vehicles repair. This guy needs to be a service manager with his impeccable cust More

by BillyZaharopoulos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max cotti
Jan 10, 2025 -

Toyota of Lancaster responded

Thank you so much for a wonderful review. We are lucky to have Max part of our team and once again thank you for your kinds words we will be sure to pass them along to his manager.

January 10, 2025

The communication is great and I am very satisfied with my service. Thank you guys! More

by jordangonzalez1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Toyota of Lancaster responded

We appreciate your time to leave us a review! We can't do it without our loyal customers. Thank you for choosing to have us service your vehicle.

January 10, 2025

We had a Wonderful and Pleasant buying experience with Toyota Lancaster. Everyone was very professional, the place was clean and comfortable. This is the first time I had an enjoyable buying experience fr More

by benyenko
Recommend Dealer
Yes
Employees Worked With
Ricardo Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gladys Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Gawellek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Boghos
Jan 10, 2025 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us such a great 5 star review! We know you have so many choices when it comes to buying a car and we are honored that you chose to do business with us here at Toyota of Lancaster. Congratulations on your purchase and please let us know if there is anything else that we can do.

January 10, 2025

Everyone was very friendly and got everything done so quick lol thanks so much for everything, Felipe deserves a raise, just saying lol More

by Reynna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Toyota of Lancaster responded

I'm glad to hear our staff left a lasting impression. We will be sure to pass along your kind words to Felipe Torres and his team. We appreciate you choosing to do business with our dealership. Have a great weekend.

January 09, 2025

Gustavo showed exceptional customer service, making sure we were well taken care of every step of the way. More

by ozzyalatorre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Toyota of Lancaster responded

We appreciate you taking the time to leave a few words about Gustavo. We appreciate you choosing to have us service your vehicle.

January 09, 2025

I've only gone in three times, but everyone who has helped me has been great. More

by michaelpogue99
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel, Gilbert *****
Jan 09, 2025 -

Toyota of Lancaster responded

Thank you so much for choosing our dealership to care for your vehicle. We appreciate your review and will be sure to pass your kind words along to our staff.

January 09, 2025

Melissa was friendly and welcoming. Great customer service and was very helpful! Did not have to wait long. More

by albertoramos0023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us such a great review. We are lucky to have Melissa as part of our staff and we hope to see you back soon.

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