Toyota of Lancaster - Service Center

The service I received was highly satisfactory. As always, Sean Preston delivers service of the highest quality. He listens with full attention to your needs and concerns. He is truly exemplary. Br As always, Sean Preston delivers service of the highest quality. He listens with full attention to your needs and concerns. He is truly exemplary. Bravo! More

Great service and courteous Sean Preston Great and speedy service has always been provided to us with our 2014 Prius C. Sean Preston is always very professional and courteous and go's the ext Great and speedy service has always been provided to us with our 2014 Prius C. Sean Preston is always very professional and courteous and go's the extra mile to provide outstanding customer service.Sean always makes it clear the exact problem or type of service that is needed as well as the cost and forwarns us what to expect on the next service.We also recently purchased a 2016 Toyota Forrunner and worked with Kelly Adcock, another one of your high quality employees that strives to meet all of our needs and proven to exceed our expectations when it comes to purchasing or leasing a vehicle. More

Service I went in for my 2017 Tacomas 5000 mile service. Max Ciotti and Michael Hachey treated my like family and made sure I had everything I needed for an e I went in for my 2017 Tacomas 5000 mile service. Max Ciotti and Michael Hachey treated my like family and made sure I had everything I needed for an excellent experience. More

90,000 mile service Jose is an outstanding technician. It was easy to make an appointment. He readily answered all my questions and suggested the services that I needed a Jose is an outstanding technician. It was easy to make an appointment. He readily answered all my questions and suggested the services that I needed and looked at areas I had questions about. More

My service advisor is fantastic Always great service. The porters are all great and friendly and my Service writer Rey Osuna knows my needs and exactly what I need and when. Always great service. The porters are all great and friendly and my Service writer Rey Osuna knows my needs and exactly what I need and when. More

Prompt, curteous service - Rey was very professional, knowledgeable and courteous. We even hit him with a double-header so to speak as my wife brought in our 04 Matrix for 3 rec Rey was very professional, knowledgeable and courteous. We even hit him with a double-header so to speak as my wife brought in our 04 Matrix for 3 recall items and a 100k service. He was able to get all of that and my 70k service on my Prius done in the same day. More

Great as Usual From the service writer to the van driver everybody was polite and helpful as usual. I bought my Toyota at your dealership, always great service! From the service writer to the van driver everybody was polite and helpful as usual. I bought my Toyota at your dealership, always great service! More

Working w/Rey Rey is always very cordial and professional. He makes sure that I get all the services that are deemed necessary. I arrived early and was out of the Rey is always very cordial and professional. He makes sure that I get all the services that are deemed necessary. I arrived early and was out of there sooner than later which I really appreciated. *The only thing that I have to say is that I was not given the "Back the Badge" discount. I guess that I have to mention it each time I'm there. More

Always Great Service My service experience is always pleasant. This time I waited for my car rather than getting a ride home then returning when ready. My experience is My service experience is always pleasant. This time I waited for my car rather than getting a ride home then returning when ready. My experience is positive; and I didn't have to wait long. I always work with Chanin (I hope the spelling is correct) -- she's the reason I can get in and out and feel good about the experience. Geraldine Douglas More

Great experience I was able to get the appointment that I wanted. Arrived a little early and still did not have to wait. The estimate was accurate and the work was com I was able to get the appointment that I wanted. Arrived a little early and still did not have to wait. The estimate was accurate and the work was completed in a timely fashion. Quality work, all my concerns were addressed and my car is running great. More