Toyota of Lancaster - Service Center

Excellent service Sierra Toyota always gives excellent service. This service was faster than anticipated. My car was ready within the hour. It was just routine maint Sierra Toyota always gives excellent service. This service was faster than anticipated. My car was ready within the hour. It was just routine maintenance. I would recommend Sierra Toyota to anyone. More

Air Bag Recall I made an appointment for an air bag recall on a Scion. The day of the appointment, I was told it could take 5 hours. I arrived at 8. I waited for the I made an appointment for an air bag recall on a Scion. The day of the appointment, I was told it could take 5 hours. I arrived at 8. I waited for the repair. It was completed at 11, just 3 hours later. The service was free due to the recall and my car has a safe air bag installed. I am happy with the service. More

Fast and through The staff is very attentive, through and friendly. Rey Osuna always makes you feel like your car is their priority no matter how many other cars are The staff is very attentive, through and friendly. Rey Osuna always makes you feel like your car is their priority no matter how many other cars are in line for service. I trust his judgement regarding the service my car requires. Thanks to Rey ...... It's a pleasant experience to maintain my car at Sierra. More

They took care of me. My appointment was late in the day and they were going to need more time so instead of driving me home (I live outside their shuttle area) they got me My appointment was late in the day and they were going to need more time so instead of driving me home (I live outside their shuttle area) they got me a rental car. My car was done by 12:30 the next day More

Instal Blizzard Pearl Protection Package Prius Prime Jose Martinez got it done, and got it done RIGHT. Looks Terrific, totally satisfied with the results. Kudos to Jose for always keeping on top of thi Jose Martinez got it done, and got it done RIGHT. Looks Terrific, totally satisfied with the results. Kudos to Jose for always keeping on top of things. More

20K Maintenance Went smooth from making the appointment online to dropping the car at the service center. The attendant explained what was going to be checked and ho Went smooth from making the appointment online to dropping the car at the service center. The attendant explained what was going to be checked and how long. The car was delivered on time. More

Best Dealership Service Ever - CHANIN Chanin Yescas has consistently provided us with EXCEPTIONAL SERVICE over a period of YEARS. A technically knowledgeable and genuinely customer-frien Chanin Yescas has consistently provided us with EXCEPTIONAL SERVICE over a period of YEARS. A technically knowledgeable and genuinely customer-friendly professional. An absolute pleasure to work with!!! More

Top Notch Service Advisor (Rey) Consistently experienced great customer service. Very professional staff. Friendly, caring, fun,helpful staff, even the staff that are not directly wo Consistently experienced great customer service. Very professional staff. Friendly, caring, fun,helpful staff, even the staff that are not directly working with me are friendly. Every courtesy van driver is helpful, professional and nice. (I wish I could remember their names). The intake advisor, service advisor, everyone I came in contact was great. Rey my service advisor has been helping me since 10/2016 and he is honest, knowledgable and I trust that he will help me out. More

The Best Service was great. The service manager ( Shannon) is knowledgeable .professional and super friendly.She is a great asset to the company and the coffe Service was great. The service manager ( Shannon) is knowledgeable .professional and super friendly.She is a great asset to the company and the coffee is excellent! More

Great Service I have been going to Sierra Toyota for many years, bu in the past year or so my car has needed some much needed services, and every time I schedule an I have been going to Sierra Toyota for many years, bu in the past year or so my car has needed some much needed services, and every time I schedule an appointment with Chanin I get nothing but honest and great service. Thank you Chanin! I really appreciate all your help. Sincerely Laura A. More