Toyota of Lancaster - Service Center

Quick Response / Great Communication Whenever I called to check on the status of my vehicle or ask a question about recommended service, I received a prompt answer, or a call-back from Jo Whenever I called to check on the status of my vehicle or ask a question about recommended service, I received a prompt answer, or a call-back from Josh, if it was advisor-specific information. The arrangements for the rental went surprisingly smooth, and it was great knowing that our busy family schedule would not be disrupted. Everything was completed in a timely manner, and with courteous service from all Toyota employees. I would highly recommend Sierra Toyota for all service needs. More

Comment on Recent Service As always, Sean Preston and his team/staff provide exemplary service. I hope the new management/owner maintains this excellent tradition. Keep up the As always, Sean Preston and his team/staff provide exemplary service. I hope the new management/owner maintains this excellent tradition. Keep up the good work. More

5,000 mile check-up I brought my car in for its 5,000 mile check-up. Chanin Yescas, my advisor, told me I needed extra work done. Because I believe Chanin is an honest I brought my car in for its 5,000 mile check-up. Chanin Yescas, my advisor, told me I needed extra work done. Because I believe Chanin is an honest person (something we don't see too often --especially at car repair shops--I agreed to have the work done. Even with the extra work, the wait was timely, and the price was not bad either. Keep up the good work, Sierra Toyota. More

First service was Awesome Excellent service and great Advisor, Robert Cauley. I arrived for my 7:30 appointment and was done by 8 :45 and on my way, he even had my car washed. Excellent service and great Advisor, Robert Cauley. I arrived for my 7:30 appointment and was done by 8 :45 and on my way, he even had my car washed. This was for my first 5,000 mile maintenance and I will highly recommend him, the best service advisor! More

Service Great service department. Associates are friendly and very helpful. My vehicle was serviced in the time frame given to me. I will continue to all my Great service department. Associates are friendly and very helpful. My vehicle was serviced in the time frame given to me. I will continue to all my Toyotas serviced here. More

DDees Always a pleasure to get my vehicle serviced at Sierra. Jose is terrific and we enjoy our visits. Great guy! Will continue to get my service at Sie Always a pleasure to get my vehicle serviced at Sierra. Jose is terrific and we enjoy our visits. Great guy! Will continue to get my service at Sierra. More

Service Experience Excellent service performed in minimum time. Chanin Yescas was especially helpful in that she was able to explain the pollen filter. Also briefed on t Excellent service performed in minimum time. Chanin Yescas was especially helpful in that she was able to explain the pollen filter. Also briefed on the proper fluid of the brake reservoir. Having a knowledgeable service rep was really a treat. More

Happy Camper The service was exceptional and fast. The personnel were friendly and courteous and best of all the entire experience took just an hour and a half. The service was exceptional and fast. The personnel were friendly and courteous and best of all the entire experience took just an hour and a half. More

6 mo. svs This was my first service of my 2017 Highlander and was impressed with the courteous service. Part was identified on driver side window that needed re This was my first service of my 2017 Highlander and was impressed with the courteous service. Part was identified on driver side window that needed replacing and promptly ordered. More

Schedule maintanance routine. Every time I take my car for service, all personnel are very professionals and courtgeous. The service for the car is excellent. They have done very g Every time I take my car for service, all personnel are very professionals and courtgeous. The service for the car is excellent. They have done very good work. Thanks Toyota.0 More