Toyota of Lancaster - Service Center

Routine Service Rey Osuna provided friendly and helpful information regarding the service for our Prius. After the service he provided answers to our questions and Rey Osuna provided friendly and helpful information regarding the service for our Prius. After the service he provided answers to our questions and provided suggestions for future services. More

Reliable service. Service is reliable and efficient. Shuttle is convenient and waiting area is reasonably comfortable. I experienced no problems in any area and will Service is reliable and efficient. Shuttle is convenient and waiting area is reasonably comfortable. I experienced no problems in any area and will likely return. More

Fast,Friendly and Capable service I am very pleased with the service center. I like the ease of online scheduling and was able to drive up and have the routine service started on time I am very pleased with the service center. I like the ease of online scheduling and was able to drive up and have the routine service started on time and in the amount of time expected. The service representative let me know there was a nail in the tire and where to go for prompt repair. This attention to detail saved me further trouble down the road. This is a well run department with staff who are (and should be)proud of their work. More

Excellent service Customer service personnel very professional at what they do, they do not produce any excuses they will take care of any problems to satisfy your need Customer service personnel very professional at what they do, they do not produce any excuses they will take care of any problems to satisfy your needs More

Top Notch Service Chanin and Andy have been taking care of my 2008 Highlander for a long time now. I drive a lot of miles per day, I count on my car to be in the best Chanin and Andy have been taking care of my 2008 Highlander for a long time now. I drive a lot of miles per day, I count on my car to be in the best running condition as to the long hours I work and the distance. Chanin and Andy have never let me down, they keep my vehicle running like new even with it 240,000 plus miles it runs great thanks for the team keeping all fluid changes and service items up to date. They are a big asset to Sierra Toyota with there professional attitude and knowledge. Keep up the excellent work. Tom has a great team, I have never had such great people, with such great knowledge and personality at any other dealership I have dealt with in my life. Thanks Mike More

Great Service from Chanin Chanin is the best. She would help all the way through. Sierra Toyota is lucky to have her. All the best to Chanin and the rest of the guys Chanin is the best. She would help all the way through. Sierra Toyota is lucky to have her. All the best to Chanin and the rest of the guys More

Another Easy Transaction! When my Toyota's rarely needs servicing, I go to Sierra. I always request the number one mechanic, Andy Rosales. I know I will get the best from the b When my Toyota's rarely needs servicing, I go to Sierra. I always request the number one mechanic, Andy Rosales. I know I will get the best from the best! The service people are always very pleasant too! Sean and Andy made this a very smooth transaction, thanks!!! Mr. Richmond More

A Good Day for Service I was introduced to Rey as my service writer. He took care of me in a quick and courteous manner, explaining to me the need for the 70K service on my I was introduced to Rey as my service writer. He took care of me in a quick and courteous manner, explaining to me the need for the 70K service on my 2013 Camry. I also asked for tire quotes as the garage found I needed front tires. Thank you for hiring cheery professionals that are proficient as what they do! More

75000 mile service I just had a great overall experience with Rey Osuna. He explained what was factory recommended and what was dealer recommended and what if any discou I just had a great overall experience with Rey Osuna. He explained what was factory recommended and what was dealer recommended and what if any discounts that I qualified for. More

Excellent service and care I have always had very good service and everyone who has helped me was great. However Mr.Jose Martinez was so kind and helpful when I was in for my 7 I have always had very good service and everyone who has helped me was great. However Mr.Jose Martinez was so kind and helpful when I was in for my 75,000 mile service. He also ordered and had my radio replaced which was covered under a Warranty and was on top of my sun-visor which had to be replaced also. He is an excellent employee and an asset to Toyota. Thank you again to Mr. Martinez! More