3,934 Reviews of Toyota of Lancaster - Service Center
Oil change and follow-up brake inspection No one beats the price for the synthetic oil change for my RAV-4. Additionally I wanted a follow-up brake inspection and I requested Technician David No one beats the price for the synthetic oil change for my RAV-4. Additionally I wanted a follow-up brake inspection and I requested Technician David G. He had done extensive front-end brake work due to problems with the calipers and uneven pad wear. It had been about 11,000 miles since he did the work so ample time/mileage had elapsed to allow for a good evaluation. All was quite good. I wasn’t having any issues, but I wanted them thoroughly examined. Also David discovered a nail in one of my tires. That certainly explains that slow leak! I couldn’t find the cause because it wasn’t something easy to spot. Good eye, David, I promptly had the tire repaired. I highly recommend this Technician to anyone seeking service here. He is outstanding, very knowledgeable, and quite pleasant to deal with. If management is reading take note. You would do well to treat him well. Give him good raises and promotions. It will be a sad day if he ever decides to go elsewhere. Thanks David and Lancaster Toyota. Walt B. More
Excellent Service The service is excellent. I make my appointment online, drop my car off, check in with Rey, and take the shuttle to work. When Rey calls to let me kn The service is excellent. I make my appointment online, drop my car off, check in with Rey, and take the shuttle to work. When Rey calls to let me know it is ready, I get picked up by the shuttle service, and drive back to work. Everything goes smoothly. More
Great customer service! Overall very supportive and fast! I didn’t have an appointment & they were able to take my car in for service. Great service! Very happy. Overall very supportive and fast! I didn’t have an appointment & they were able to take my car in for service. Great service! Very happy. More
Great Service Very professional in letting me know what services would be done to my vehicle and went over everything that was done after services Fast service. Very professional in letting me know what services would be done to my vehicle and went over everything that was done after services Fast service. More
schedule maintenance Got in and out at a expected time, Max in service did a wonder full job. 10 out of 10 stars. in and out on expected time. Tanks Max. Got in and out at a expected time, Max in service did a wonder full job. 10 out of 10 stars. in and out on expected time. Tanks Max. More
Service center Took my Prius in for the 40,000 service. Always helpful and takes time to answer all my questions. I am always satisfied at the service this center Took my Prius in for the 40,000 service. Always helpful and takes time to answer all my questions. I am always satisfied at the service this center provides. More
Quick service We have been coming to this dealership for over 10 years. Jose Martinez is the best service writer you have. Great Service. Keep it up We have been coming to this dealership for over 10 years. Jose Martinez is the best service writer you have. Great Service. Keep it up More
My husband took our 2016 Prius in for the 25,000 mile. Very good service, however, we had expected a car wash as the rear window got very dusty. Also no one brought to my husband's attention that the rear Very good service, however, we had expected a car wash as the rear window got very dusty. Also no one brought to my husband's attention that the rear windshield wiper was torn, We had no idea it was torn. He doesn't read the paperwork. More
Excellent My visit to Toyota was great as usual Sean my service advisor was the best the mechanic mr. Rodriguez was wonderful he took me step by step and show m My visit to Toyota was great as usual Sean my service advisor was the best the mechanic mr. Rodriguez was wonderful he took me step by step and show me what was going on with my vehicle I really appreciate your service thank you once again and I'll be back sincerely yours is Beverly Hart pls don forget your mechanics their the back bone by repairing the vehicle right the first time customers always return👍😀 More
Excellent Service Matt is always the best and his honesty and service is amazing !!!! Very nice guy !! The driver who took me home and brought me I think his name was O Matt is always the best and his honesty and service is amazing !!!! Very nice guy !! The driver who took me home and brought me I think his name was Oscar . Very nice guy. Even though I used my last free oil change I will continue to go back because the excellent service . More