Toyota of Lancaster - Service Center

Jose Martinez Excellent Service Manager Jose Martinez is always cordial and professional, never trying to sell something I don't need. In fact, when I discovered that the high speed tires h Jose Martinez is always cordial and professional, never trying to sell something I don't need. In fact, when I discovered that the high speed tires had been reversed on our Matrix, Jose installed a new set of tires. More

Verry Happy Customer The Service Advisor Robert Cauley was very helpful and went out of the way to answer all my questions. They got the parts I needed and fixed my Truck The Service Advisor Robert Cauley was very helpful and went out of the way to answer all my questions. They got the parts I needed and fixed my Truck on the same day, and They made sure I had a ride to and from my home while waiting for my service to be completed. Thank You Robert and Sierra Toyota for a job well done : ) More

Kevin Silva is an excellent representative of the dealership Very professional and yet cordial from the beginning. When I arrived he filled me in on every step to my cars service. He also promised to advise Very professional and yet cordial from the beginning. When I arrived he filled me in on every step to my cars service. He also promised to advise me when the car was ready for pickup. He also asked if I would need transportation home. I told him I would wait for the service to be completed. He gave me the options of waiting areas and said he would locate me when the service was done. He kept his promise. I am completely happy with your dealership from "Sales to Service" Sincerely, Reuben Wilson the r I ar m extremely happy to advise you of his excellent service. More

Last minute tire purchase Chanin Yescas always assist me the best way she knows about servicing my car. Thank you Chanin for all your help, I really appreciate it! Aloha! Chanin Yescas always assist me the best way she knows about servicing my car. Thank you Chanin for all your help, I really appreciate it! Aloha! More

Awesome service! My service associate Stephanie was amazing, very detailed, made me feel welcome and keep me informed every step of the way. People like her make going My service associate Stephanie was amazing, very detailed, made me feel welcome and keep me informed every step of the way. People like her make going to the dealer a great experience. More

Service Shannon is always a pleasure to work with. She answered all of my questions and gave me costs coming up, as well as advice about my hybrid battery.. Shannon is always a pleasure to work with. She answered all of my questions and gave me costs coming up, as well as advice about my hybrid battery.. More

Great service Floor Matt's weren't put back after removing them. But other than that it was fast and friendly. Would enjoy a car wash as well :) Floor Matt's weren't put back after removing them. But other than that it was fast and friendly. Would enjoy a car wash as well :) More

Sreat Service Sierra Toyota service department and their customer service has always been great. Sierra Toyota is the only service center that has serviced my vehi Sierra Toyota service department and their customer service has always been great. Sierra Toyota is the only service center that has serviced my vehicle. Jose is a skilled service advisor and has kept my vehicle up-to-date and in top condition. Always great service! More

Excellent customer service provided by Michael Hachey. Customer service provided by Michael Hachey was professional and courteous. His calm and friendly demeanor allow for his interface with the customer t Customer service provided by Michael Hachey was professional and courteous. His calm and friendly demeanor allow for his interface with the customer to be a pleasant experience. He represents himself and Toyota in a respectful and professional manner. Highly recommend. More