Toyota of Lancaster - Service Center

TOP NOTCH CUSTOMER SERVICE I have been coming to this dealership for 7+ years. My service rep, Mr. Martinez makes sure to alert me to all the service needs and/or repairs for m I have been coming to this dealership for 7+ years. My service rep, Mr. Martinez makes sure to alert me to all the service needs and/or repairs for my Prius, which has kept my car in good running condition over the years. Actually, all of the employees are very friendly and courteous, which is why I do business with this dealership. More

Sean Preston (Top notch) I love my Venza I am very sad Toyota no longer manufactures the Venza. But for the present I have been very happy with my 2009 Venza and my service re I love my Venza I am very sad Toyota no longer manufactures the Venza. But for the present I have been very happy with my 2009 Venza and my service rep. is the best. Sean lets me know when my next service is going to more costly then usual if gives me 5000 miles to prepare, he is always honest, helpful & friendly. The rest of the service staff is pleasant to work with too. More

Great Customer Service Thanks to Chanin Yescas, I always can depend on her to make sure that my 2013 Toyota Camry gets the service that it needs and gets done correctly! Thanks to Chanin Yescas, I always can depend on her to make sure that my 2013 Toyota Camry gets the service that it needs and gets done correctly! More

Great Customer Service - Stephanie Santiago I needed an oil change and front brake work. The brake work turned out to be more extensive than originally anticipated. The communication and follow- I needed an oil change and front brake work. The brake work turned out to be more extensive than originally anticipated. The communication and follow-through provided by Service Advisor, Stephanie Santiago, was timely and accurate. She has an excellent attitude and is a model representative for the Toyota Corp. She should be promoted at the earliest available opportunity. I will be glad to work with her in the future. More

Pleasant. Stephanie Santiago was very pleasant, helpful and informative. She explained what had been done and what needed to be done. She sent me to Tire Pro Stephanie Santiago was very pleasant, helpful and informative. She explained what had been done and what needed to be done. She sent me to Tire Pros to have my tire fixed, which was also a good experience. Thank you Stephanie you are a joy. More

in and out very quickly, everyone very pleasant.No problems I would recommend to everyone. No waiting in the lounge area xcellent service, in and out quickly no auto problems.Everyone very professi I would recommend to everyone. No waiting in the lounge area xcellent service, in and out quickly no auto problems.Everyone very professional and pleasant. More

Nice staff Mike was very sweet and nice. It was a crazy busy day. I had to wait 3 hours for my car to be ready, but Mike was nice and made the situation better. Mike was very sweet and nice. It was a crazy busy day. I had to wait 3 hours for my car to be ready, but Mike was nice and made the situation better. I will bring my car back. We have been buying cars from this dealership since I was 5 (i am now 29) so that means a lot about how much I like it here. More

Undeicded I was not looking to buy a car, just getting information about my choices. Edgar the sales guy made the choices so clear that I made a choice and end I was not looking to buy a car, just getting information about my choices. Edgar the sales guy made the choices so clear that I made a choice and ended up buying the care which was good for me at this time. Thank you again for all your help. More

Back To The Future I returned to origin of my 2007 Yaris after over a year between visits and decided from this visit it was time to return for all future visits. It fel I returned to origin of my 2007 Yaris after over a year between visits and decided from this visit it was time to return for all future visits. It felt it was time to "come home" so that those who know my car best can keep it going for the rest of its (my?) life. More

Buying a great Car Wgat awesome job these folks do, Came into dealership to have my 2014 Toyota Corolla 50k serviced and drove away in a 2017 Toyota Corolla. Sierra Toyo Wgat awesome job these folks do, Came into dealership to have my 2014 Toyota Corolla 50k serviced and drove away in a 2017 Toyota Corolla. Sierra Toyota had some awesome deals, no pressure, went over everything in great detail. Made me feel great, answered all questions i had went over the features the car had bought. Finance gal was awesome, very smooth process. More