Toyota of Lancaster - Service Center

Long wait, but worth it Very busy on Saturday; long (25 min) wait to check in even with appointment. Satisfied with the service to my car and the customer service. Friendly s Very busy on Saturday; long (25 min) wait to check in even with appointment. Satisfied with the service to my car and the customer service. Friendly staff in person and over the phone when making appointment. Pleased with the $10 Military discount, but bummed we haven’t received it for the year and a half we’ve had the car serviced here. This was first time with Rey; very friendly understanding and respectful when I was a little grumpy about the wait. Thankful for the free shuttle. More

Excellent Service This was the first time using the Toyota service for my Lexus. I was greeted with a smile and felt comfortable right away. Rey was fantastic! The ser This was the first time using the Toyota service for my Lexus. I was greeted with a smile and felt comfortable right away. Rey was fantastic! The service was completed right on schedule. I am looking forward to coming back to Toyota for all my service needs with my Lexus. Thank you! More

Customer Service Chanin is the ultimate in Customer Service. I am never disappointed. She is the most helpful person I have dealt with since buying my 2009 Prius. Chanin is the ultimate in Customer Service. I am never disappointed. She is the most helpful person I have dealt with since buying my 2009 Prius. More

Great experience The transaction went very smoothly and the staff were very accomadating and helpful through it all. Very good experience. We will definitely recommend The transaction went very smoothly and the staff were very accomadating and helpful through it all. Very good experience. We will definitely recommend this toyota location More

Chanin is always very helpful. I would not get advised by anyone but her. She is always friendly and always explains how long it will take to service my car is always very helpful. I would not get advised by anyone but her. She is always friendly and always explains how long it will take to service my car More

Update on warnings light They found the problem fast and fixed it.fast they were very professional thank you for your great job. Would come back again for service thanks They found the problem fast and fixed it.fast they were very professional thank you for your great job. Would come back again for service thanks More

Quality customer service. I've been a customer for over 7 years. Nothing but great, exceptional and friendly service will keep going to them for future work Thank you. I've been a customer for over 7 years. Nothing but great, exceptional and friendly service will keep going to them for future work Thank you. More

Rey Osuna is an excellent service representative! I purchased my vehicle at Sierra Toyota in 2013, and I give Sierra Toyota of Lancaster an excellent rating because my overall experience with having m I purchased my vehicle at Sierra Toyota in 2013, and I give Sierra Toyota of Lancaster an excellent rating because my overall experience with having my vehicle serviced at Sierra Toyota has been excellent. Your representative, Rey Osuna, has always been a pleasure to deal with. He is very professional, friendly, and goes out of his way to attend to the needs of his customers. He is an asset to your organization. More

Great I had great service great price quick return around and my service man was excellent. I will return for all my normal service as needed for my Toyota I had great service great price quick return around and my service man was excellent. I will return for all my normal service as needed for my Toyota xB xB More

Corolla service Rey Ozuna and the staff always take very good care of us when we take our car in for service. Also, he keeps track of the services our vehicles need. Rey Ozuna and the staff always take very good care of us when we take our car in for service. Also, he keeps track of the services our vehicles need. Thank you More