3,946 Reviews of Toyota of Lancaster - Service Center
Fairly Fast The appointment process was smooth. When I arrived I didn't wait long and my car was serviced in a little over an hour. I was still able to get to w The appointment process was smooth. When I arrived I didn't wait long and my car was serviced in a little over an hour. I was still able to get to work in a decent time. More
No hassle sevice. We have had our Toyota Sienna Wheelchair ramp van serviced here for years and Jose Martinez has been our service associate from the first visit. We ha We have had our Toyota Sienna Wheelchair ramp van serviced here for years and Jose Martinez has been our service associate from the first visit. We have never had anything but excellent service, and will continue to have our van serviced here. More
Quality service as usual! Chanin Yescas always makes sure our service appointments are taken care of with the upmost professionalism and proficiency and today was no different! Chanin Yescas always makes sure our service appointments are taken care of with the upmost professionalism and proficiency and today was no different!!!! Will always buy/service our vehicles here as long as she is here!!! More
Servicing Engine light, and other electrical issues I enjoyed my experience. Thank you Toyota-much appreciated. I have a working car! The cost for repairing a car is costly; however Toyota is reliable, I enjoyed my experience. Thank you Toyota-much appreciated. I have a working car! The cost for repairing a car is costly; however Toyota is reliable, durable, attentive, and expertise across the board. More
Quick friendly service Sean was great working with. Took care of me start to finish. Professional and friendly. Would definitely recommend him and Toyota Service Dept to tak Sean was great working with. Took care of me start to finish. Professional and friendly. Would definitely recommend him and Toyota Service Dept to take care of your Toyota services. More
Sean is a great service advisor Fast oil change and great customer service. Very professional greeter. And thank you so much Sean for your great service always. Will be back in ab Fast oil change and great customer service. Very professional greeter. And thank you so much Sean for your great service always. Will be back in about 2 months. More
Not satisfied We were not reviewed on the service that was going to be done prior to leaving the dealer. We received a call to ask us what was going to get done. We We were not reviewed on the service that was going to be done prior to leaving the dealer. We received a call to ask us what was going to get done. We told them maintenance and they quoted us $87. I paid that amount and only after a I reviewed the invoice and noticed we were charged $16 for tire rotations that we purchased at a tire shop and offer free rotations. If they would have asked us to do that we would gave declined. More
Rey from Toyota I got to Toyota of Lancaster mid afternoon and was immediately greeted by Rey who was very kind and professional. Rey sat down with me and gave me opt I got to Toyota of Lancaster mid afternoon and was immediately greeted by Rey who was very kind and professional. Rey sat down with me and gave me options for my cars tires and breaks which I was grateful for because I’m in college and struggle with money. Overall Rey was amazing and I’ll be coming back in about 2 weeks for my brakes More
Long wait. went in for maintenance. The day before car got bumped and fender came loose and piece came off. Fender not in place part in car. went in for maintenance. The day before car got bumped and fender came loose and piece came off. Fender not in place part in car. More
Quality service Toyota has always provided excellent service and quality customer care. The availability of times to schedule as well as friendly van shuttle drivers Toyota has always provided excellent service and quality customer care. The availability of times to schedule as well as friendly van shuttle drivers makes the experience positive. The service personnel are friendly and courteous and knowledgeable about your service needs. A great dealership! More