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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,947 Reviews

3,947 Reviews of Toyota of Lancaster - Service Center

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November 20, 2018

Service Thank for you hard work,fast service ,nice people I like make bussines with toyota am driving toyota cars since 2013 the experiance its amagazine More

by EDWIN317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2018

Great Service I don't trust anyone with servicing my Sequoia except Toyota of Lancaster. A Big Thank You to Chanin for always taking such good care of my car. More

by PATTYDJACOB1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal , Rey Osuna, Jose Martinez
November 19, 2018

Always a good experience with the service department! Chanin is my go to person when I need to have my Highlander serviced. She is friendly and professional. She tells me what needs to be done on my car, More

by Janine S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2018

Great Service Great customer service , I've been servicing my 2 cars since 2009 and service quality only gets better every time I visit this service center ... More

by ESCOTO7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2018

Disappointed #1 I was told by my sales man that i could get a free oil change every 5,000 mile service but service saids every 10,000 they need better communicatio More

by MATTNANNA98
Recommend Dealer
Yes
Employees Worked With
Not sure, you cam look it up.
Nov 20, 2018 -

Toyota of Lancaster responded

Hi Matt, Unfortunately, your salesman was not with us for long and was new to Toyota of Lancaster at the time you purchased the vehicle. This should not happen and we apologize for the poor customer service on our end. Additional training for new employees is on the agenda. Btw...we still have complimentary donuts and coffee, just ask and an employee can point the area out to you. Thanks for the feedback, Matt Toyota of Lancaster

November 18, 2018

Good and Fast As usual everything went great fast in and fast out thanks could not ask for better than that will be back again for my next service!!!! More

by JCL0322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2018

Courteous & friendly staff. Courteous, friendly & knowledgeable staff. We drive in, the job is quickly done, & we drive out. Cannot ask for anything better. Every employee that w More

by SAMELA.DOREY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David White, Stephanie Santiago
November 17, 2018

50,000 mile checkup and new tires Rey is always my go to service specialist.... I highly recommend him and trust that my car will last for many years under his supervision. More

by cgober1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rey Osuna
November 17, 2018

An hour at Toyota of Lancaster The check in process was fast and courteous. The customer lounge and restroom facilities were clean and comfortable. With the ability to watch TV, rea More

by JDOUGLAS1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Ciotti
November 17, 2018

Lancaster TOYOTA it was friendly, welcoming and fast. I just didn't like that my car wasn't washed or dried correctly and a little interior love would of been nice More

by MRMARTINEZDAREAL
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael , Cristal Soto, Stephanie Santiago
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