Back

Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,798 Reviews

3,798 Reviews of Toyota of Lancaster - Service Center

Sort by
January 16, 2025

Again thanks for treating me with the upmost care and concern; I look forward for my next appointment! More

by L_GUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Toyota of Lancaster responded

I appreciate you taking the time to leave us a review! We hope to welcome you back soon!

January 16, 2025

Staff was great. I was a walkin and they were able to help me with my tire. More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel 5 stars
Jan 16, 2025 -

Toyota of Lancaster responded

Thank you for taking the time to leave a review. I'm glad our team was able to get you back on the road.

January 16, 2025

Please keep offering mail out service coupons and continue great customer service I will recommend you More

by wcontald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Toyota of Lancaster responded

Thank you for leaving us a positive review. We look forward to assisting you in the future. We will be sure to keep offering you any coupons we have available and you can always check online as well.

January 15, 2025

We had a Great experience with Your salesmen, Service Department and financial department. The Service Department did a Great job taking care of Our needs. We are very happy and satisfied. Thank You all. More

by KENNETHWADE55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonny Asaad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Toyota of Lancaster responded

We are happy to hear you had a great experience with our staff. It takes a great team to come together and provide this type of experience for our customers. We are lucky to have such a team and appreciate all our customer's feedback. Have a wonderful day.

January 14, 2025

Very friendly and helpful people here. They are very knowledgeable and were able to help me with all that I needed. More

by yesenia.a1092
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
January 13, 2025

Purchase 2 vehicles the first one. The coil to engine that was previously Buy coyote dealership still mess up five months later. Then I purchased another car to add a camry just about More

by ABEYTAANGELO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Toyota of Lancaster responded

I'm sorry to hear you are experiencing issues with the vehicles you had purchased from us. Please reach out to me at (661) 952-2103 so I can see how to better address your issues and concerns.

January 12, 2025

Always a great experience when taking my vehicle in for service personnel always nice and attentive never had a problem great service 👍 More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Toyota of Lancaster responded

We know your time is valuable so we appreciate you taking the time to leave us a great review. We appreciate our Loyal Lancaster Toyota customers and we hope to see you back again soon.

January 11, 2025

Nice employees very attentive. Customer service was good. Time waited for my car was good. More

by funnie_1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Toyota of Lancaster responded

Thank you for your 5 star review. We will be sure to share this with our staff.

January 11, 2025

Good job you are professional in all services are you better that other dilers tanks More

by Rcastv72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Toyota of Lancaster responded

We appreciate you leaving us a wonderful review of our service department. I will be sure to pass along your kind words. We look forward to helping you in the near future.

January 11, 2025

They didn't fix the issue on tge truck I just bought from them, and they put the part back in upside down. More

by amappraisal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Jan 13, 2025 -

Toyota of Lancaster responded

I'm sorry you had an issue with working with our service department. We'd like to address your concern. Please give me a call at (661) 952-2103 so we can make things right.