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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
4,086 Reviews

4,086 Reviews of Toyota of Lancaster - Service Center

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August 15, 2025

I got my car serviced at Toyota of Lancaster a couple weeks ago and I was extremely satisfied. I usually wait inside the center and it’s comfortable. They have free coffee and a snack shop, comfortable t More

by kbeauty3675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you.

August 14, 2025

Pleasant, cordial warm welcome as they greet you. Services were prompt and timely. Thank you More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

Toyota of Lancaster responded

We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.

August 14, 2025

Always have been very satisfied with all the work that Sierra Toyota has done to my vehicles 25 years of service. I have been very grateful. Thank you. More

by RNCUSTOMGUITARS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know the names of the service people I have have worked for me, but in all everyone has been exceptional
Aug 15, 2025 -

Toyota of Lancaster responded

Thank you again for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us.

August 14, 2025

I believe my sun roof is not correctly installed. Does not sit flush and I have wind noise. Scratched my roof while installing. Not happy at all. More

by COUNCILD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
U.B. Dominguez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

Toyota of Lancaster responded

We're sorry to hear that you didn't get the result you were hoping for during your visit. We take pride in our services and we apologize for not meeting your expectations. Please contact us directly at (661) 952-2103 so we can make arrangements to have your vehicle inspected.

August 13, 2025

Staff was very helpful and friendly. They were able to solve my problem for me. I do like this dealership. More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Toyota of Lancaster responded

Thanks for sharing your experience! We’re so happy to know you enjoyed your visit. Our team at this location takes pride in providing excellent customer service, and it’s great to see that reflected in your review.

August 13, 2025

The girls took my Lexus asap, no waiting. The oil and maintenance took a couple hours and was very convenient. I did not have to drive down to Santa Clarita to have my oil and filters and ins More

by none25
Recommend Dealer
Yes
Employees Worked With
Don’t know names
Aug 13, 2025 -

Toyota of Lancaster responded

Thank you so much for taking the time to leave a review! We’re thrilled to hear that you had a great experience. Our team works hard to ensure every guest feels welcomed and well taken care of, and we’re glad it shows.

August 13, 2025

Very helpful especially with transportation back to work which is 2 miles away Very informative More

by GREGORY.BLACKSHEAR
Recommend Dealer
Yes
Employees Worked With
Gregory
Aug 13, 2025 -

Toyota of Lancaster responded

Your kind words about our service are really appreciated. We love making our customer’s days and we can’t wait to have the opportunity to make you smile again! Thanks for choosing us.

August 13, 2025

I trust Toyota of Lancaster with my car for many years. I bought 2 cars from them and take 3 of my cars, that’s including my husband’s Mitsubishi for services. We trust their work and customer services, th More

by bkokoua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Toyota of Lancaster responded

Thank you for your positive review! We're happy you had a good experience and are always looking for ways to improve—feel free to share any suggestions!

August 13, 2025

They made me waste my time, they didn't perform the maintenance service properly. They didn't even check the air pressure in my tires no es nada satisfactorio pagar mes a mes un carro para la clase de More

by WALTEREMUS1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
U.B. Dominguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Toyota of Lancaster responded

I'm sorry to hear that your time was wasted when you came to have your vehicle serviced. This is not the way we do business or treat our customers. You can call me at (661) 952-2103 so I can address your issues and concerns

August 13, 2025

Very helpful especially with transportation back to work which is 2 miles away Very informative More

by GREGORY.BLACKSHEAR
Recommend Dealer
Yes
Employees Worked With
Gregory
Aug 15, 2025 -

Toyota of Lancaster responded

We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.