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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,986 Reviews

3,986 Reviews of Toyota of Lancaster - Service Center

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June 06, 2025

The customer service representative that was assisting had great customer service skills and very Informative. More

by Shel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Toyota of Lancaster responded

Thank you so much for your positive review! We're so glad to hear that you had a great experience with us.

June 05, 2025

Quality service! Plus Very nice employees! My 20 year old Toyota Tacoma is running like new. Everybody wants to buy it. They think it is new! Toyota‘s are sure built More

by z.born2crate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Toyota of Lancaster responded

Your kind words are really appreciated. We love making our customers’ days, and we can’t wait to have the opportunity to make you smile again! Thanks for choosing us! We will be sure to pass along your suggestion.

June 04, 2025

Great dealership always going the extra mile to make sure my vehicle is safe and no problems🤘 More

by none24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Toyota of Lancaster responded

Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our service provided. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to serving you again!

June 03, 2025

Great atmosphere, Manny is a great Salesperson, easy to work with. I was not in the market for a new vehicle however, when one caught my eye Manny made sure all my questions were answered and worked the be More

by NANDOGG2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Carraway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Toyota of Lancaster responded

Thanks so much for taking the time to leave a review. Our customer’s feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit. Thanks for choosing to shop with us!

June 02, 2025

Toyota of Lancaster has always been my place to buy and service my car. They are always exceptional More

by yescha6969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Toyota of Lancaster responded

We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.

June 02, 2025

Poor service at 25,000 miles, before giving me the service they gave me a headache. More

by MARCELINO62462
Recommend Dealer
No
Employees Worked With
Chanin Yescas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Toyota of Lancaster responded

We’d like to learn more about what happened. Please contact us at (661) 952-2103 so we can hear about your experience and take the proper next steps.

June 02, 2025

I have always brought back my Toyota tundra 2021 because I know that this dealership has been honest and has integrity and changing out the oil and oil filter for my truck and resets the maintenance warning More

by ignaciog777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Toyota of Lancaster responded

Once again, thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.

June 02, 2025

My service advisor was helpful and courteous. She answered some questions I had about my specific service. More

by shelsley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TAWNYA FOLLENDORE
Jun 02, 2025 -

Toyota of Lancaster responded

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

May 31, 2025

Waited for 3 hours for an oil change when I had a scheduled appointment Called and scheduled an appointment in order to be scene and taken care of quickly as it was a work/school night. Arrived on ti More

by jennhasfaith
Recommend Dealer
No
Jun 02, 2025 -

Toyota of Lancaster responded

Thank you for sharing this honest feedback. We apologize for not meeting your expectations. Please know that our team is working to prevent this from happening again. If you have any other questions or comments please feel free to reach out to us at (661) 952-2103.

May 29, 2025

Told me it would take 3 hours, and they had no shuttle service, so I walked 4 miles home only for them to say in 30 min it was done. So I had to walk 4 more miles. More

by KIMESSE
Recommend Dealer
No
Jun 02, 2025 -

Toyota of Lancaster responded

Thank you for taking the time to share your experience with us. I’m sorry that you had an unpleasant experience. Our normal wait time with an appointment is 1 1/2-2 hours with routine maintenance such as oil change and tire rotation. At this time we do not offer a shuttle service. Please reach out to us if you do have any other questions or comments at (661) 952-2103.