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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,934 Reviews

3,934 Reviews of Toyota of Lancaster - Service Center

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April 30, 2025

I had a wonderful experience with Annie Vodeguel; she was knowledgeable and helped me with an issue of the battery of my car. The process was smooth and hassle-free. More

by aoviedoa69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Toyota of Lancaster responded

Your kind words about our Service Advisor Annie Vodegel is really appreciated. We love making our customer’s days and we can’t wait to have the opportunity to make you smile again! Thanks for choosing us!

April 29, 2025

Doug is excellent/ always knowledgeable the best. Chanin is an outstanding human being. Integrity. Something in short supply in today’s world. More

by Stacey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Toyota of Lancaster responded

Thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we'll ensure they receive the recognition they deserve. Thank you again and have a great day!

April 29, 2025

Service was done as expected without any surprises. Service adviser kept me informed about the service that was suggested. More

by Joe
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Jimenez
Apr 30, 2025 -

Toyota of Lancaster responded

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

April 28, 2025

Very helpful very professional was told work on my vehicle could take up to two weeks . I ask if they could rush fixing my vehicle they did it in one week We were very happy with service and the time More

by salazar66m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johny
Apr 28, 2025 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

April 28, 2025

The service was done satisfactorily and efficiently. Gregory notified me in a timely manner once it was done. More

by stogner
Recommend Dealer
Yes
Employees Worked With
Gregory
Apr 28, 2025 -

Toyota of Lancaster responded

I appreciate you taking the time to leave us a review! We hope to welcome you back soon!

April 27, 2025

I have been using this dealership for years. They always provide excellent service. Erick is attentive, knowledgeable, and super professional. More

by ERB1775
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Bravo
Apr 28, 2025 -

Toyota of Lancaster responded

Thank you for taking the time to provide feedback on your recent service experience at our dealership.

April 27, 2025

I received great customer service by Mauricio Orellana He very knowledgeable and helpful at service department More

by mescobar619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio Orellana
Apr 28, 2025 -

Toyota of Lancaster responded

We're glad to hear that you had a good experience! We'll be sure to share your kind review with him.

April 27, 2025

Same of what I have come to expect: great customer service, friendly employees, and fair prices for a job done right the first time. More

by ERB1775
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Bravo
Apr 28, 2025 -

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

April 26, 2025

Gino was very friendly and helpful. No pressure experience. Manager Geoff was also easy to work with More

by ccps99
Recommend Dealer
Yes
Employees Worked With
Gino
Apr 28, 2025 -

Toyota of Lancaster responded

Thank you for your glowing review! We're thrilled to hear you enjoyed our service. We can't wait to welcome you back soon!

April 25, 2025

Very happy with the window replacement it was done in a reasonable amount of time and keeps my car OEM More

by TRAVISW.SMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Toyota of Lancaster responded

We're overjoyed by your review! Your praise inspires us to continue delivering excellence. See you on your next visit!

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