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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
4,026 Reviews

4,026 Reviews of Toyota of Lancaster - Service Center

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July 11, 2025

My first visit to your service area. Staff was very friendly and helpful. Area was clean and comfortable. I will be back. More

by Mikie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

July 10, 2025

I like the dealer. I don’t recommend buying tires because getting the a tire replace due to damaged under the insurance that I bought with the tires was a hassle for me More

by Rolesco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I cannot recall any of the employee
Jul 10, 2025 -

Toyota of Lancaster responded

Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every appointment. I'm sorry to hear there was a longer-than-usual wait to get your tire replaced. We do appreciate your feedback and apologize for any inconvenience this may have caused.

July 10, 2025

I have had issues since the start, with the extra warranties no one ever knew the correct way to proceed. Always gave me the run around . I have only taken my car to Toyota of Lancaster for Maintenan More

by ARGELIAMENENDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erick Bravo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Toyota of Lancaster responded

I’m sorry to hear about the issues you’ve faced. We would be happy to review the specific incident in more detail with you so that we can better understand what happened and how we might improve going forward. Please feel free to reach out TO US AT (661) 952-2103.

July 10, 2025

The staff is great. My experience was great and did not have to wait a long time for my car to get serviced 👍🏼 More

by dolorosbeltran04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you.

July 07, 2025

Great service, fast and friendly. Will be going again, Joseph was careful driving my car. More

by Sramirez1080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tawnya friendly and Joseph was great too
Jul 08, 2025 -

Toyota of Lancaster responded

Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.

July 07, 2025

Very professional and honest about what work needs to be done on my vehicle. Upfront price quotes and my car runs great. More

by Janine S.
Recommend Dealer
Yes
Employees Worked With
Gustavo Alatorre
Jul 08, 2025 -

Toyota of Lancaster responded

Thanks for sharing your review with our community. It means a lot to us.

July 06, 2025

Very good customer service and professional on all areas of information and to check out the best. Thank you More

by JOSEMONROY400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Employee not there
Jul 08, 2025 -

Toyota of Lancaster responded

Your feedback means a lot to our team. Thank you for taking the time to leave us this review!

July 06, 2025

• The customer service was outstanding. They were helpful, responsive, and resolved my issue quickly. More

by Kenia Arias
Recommend Dealer
Yes
Employees Worked With
Gustavo Alatorre
Jul 08, 2025 -

Toyota of Lancaster responded

We appreciate your kind words. It's fantastic to know you had a great experience with us. Your satisfaction is our top priority!

July 05, 2025

Scheduled Toyota extended oil and tire rotation maintenance. In at 0900 and done bland out by 1020. Great service. More

by ECBERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2025 -

Toyota of Lancaster responded

Thank you for being our customer and leaving us a wonderful 5-star review.

July 05, 2025

I think you should set this up that it skips if no reviews ok ok ok More

by tardj59
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2025 -

Toyota of Lancaster responded

We value your feedback, even if it was a mixed experience. We'll use your input to enhance our service.

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