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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,985 Reviews
Call Service Center (661) 948-0731

3,985 Reviews of Toyota of Lancaster - Service Center

Sort by
June 10, 2025

Quick and professional service with maintenance, employees were kind and informative. Would use this service again :) More

by george@georgestebbins.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Garcia
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June 10, 2025

My service advisor , Nancy Rojo , was very helpful and accommodating. Service center runs smoothly and is staffed well during the day — busy More

by Nimmidharma
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Rojo
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June 09, 2025

I had no appointment scheduled, it was a last minute emergency thing to get my car checked. I was glad I wasn't turned away. More

by DCGROSSO68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Gonzalez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

Toyota of Lancaster responded

These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.

Jun 09, 2025 -

DCGROSSO68 responded

Just keep providing great customer service and I'll be back for more.

June 09, 2025

Organized lots and huge space where to wait, finished in due time. Sent text messages to confirm what was need to be done and if its time to pick up. More

by LYNIESIOJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 08, 2025

Really bad service I paid parts. I never received them for my auto and the customer service is horrible. More

by Cesilia Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gregory grimes , Gustavo alatorre
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Jun 09, 2025 -

Toyota of Lancaster responded

Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction every time. We would like the opportunity to rectify this situation and help make it right for you. Please contact our office at (661) 952-2103 so that one of our representatives can discuss your concerns in more detail.

June 08, 2025

The service was good and the people were nice and kept me informed of everything More

by Dcastro49er
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2025 -

Toyota of Lancaster responded

Thanks so much for taking the time to leave a review about our service. Our customer’s feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit. Thanks for choosing us!

June 06, 2025

Nancy was polite and answered all my service questions. Will do business again. Thank you. More

by CHECKOVERSTRIPES0904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Rojo
Report | Print
Jun 06, 2025 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you.

June 06, 2025

This shop is the bomb-dot-com. All service personnel were super nice and helpful. Rating A+++ More

by colbertrf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2025 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

June 06, 2025

The customer service representative that was assisting had great customer service skills and very Informative. More

by Shel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2025 -

Toyota of Lancaster responded

Thank you so much for your positive review! We're so glad to hear that you had a great experience with us.

June 05, 2025

Quality service! Plus Very nice employees! My 20 year old Toyota Tacoma is running like new. Everybody wants to buy it. They think it is new! Toyota‘s are sure built More

by z.born2crate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2025 -

Toyota of Lancaster responded

Your kind words are really appreciated. We love making our customers’ days, and we can’t wait to have the opportunity to make you smile again! Thanks for choosing us! We will be sure to pass along your suggestion.

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