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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,754 Reviews

3,754 Reviews of Toyota of Lancaster - Service Center

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January 06, 2025

awesome nice and efficient explained future service and was quick with repairs and cost of new parts More

by JGambina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Toyota of Lancaster responded

Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.

January 05, 2025

Everyone who works there is very friendly. They got the work done in a very timely fashion. I will go back. More

by Ckg369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
4.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Toyota of Lancaster responded

Your review means a lot to us. We always strive to give our best to help our customers and I’m glad that we exceeded your expectations. We hope to see you again soon!

January 04, 2025

Great experience, very attentive excellent service,punctual on time no waiting the only thing you don't get a car wash which is really nice to get and I'm not sure if they rotate your tires I' More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Toyota of Lancaster responded

Thank you so much for your kind words! It’s always such a pleasure to assist you. We can’t thank you enough for your ongoing support and can’t wait to have you with us again.

January 04, 2025

Very good service everyone is super nice and accommodating and Tanya helped me out with such great service More

by SONYADRAPER64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raed Alzrigat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sonny Asaad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marco, Tanya
Jan 06, 2025 -

Toyota of Lancaster responded

Thank you for taking the time to leave us a five-star rating! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!

January 03, 2025

Bad customer service The two times I have gone ……. . Always disappointing I think they should work on that !! More

by SONIASALAZAR1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erick Bravo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Toyota of Lancaster responded

Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. We would like the opportunity to talk and investigate your feedback further. Please reach out to me at (661) 952-2103.

January 03, 2025

Professional clean very nice to talk to no problems at all very helpful and friendly would highly recommend More

by SEANCAJN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Calero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Toyota of Lancaster responded

Thanks so much for your feedback! It makes our day hearing about how much our customers love the great service they’ve received from our team. We have passed on your review to our team and look forward to seeing you in our store again.

January 03, 2025

Nice customer service and so professional. Even if you have struggled to understand ingles they, try to find some one to take care of you. More

by alexandraperdomo18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Toyota of Lancaster responded

Wow, thank you for the 5 stars! We’re so glad you had a fantastic time with us. If there’s anything we can do to make your next visit even better, let us know! We can’t wait to see you again soon.

January 03, 2025

Excellent service, Im just waiting less than an hour so I can service check on my car More

by soteoomagdalena2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Toyota of Lancaster responded

Kiara Santos was so happy to hear your feedback! Your review made their day, and we’re excited to welcome you back soon.

January 02, 2025

The people were very pleasant and helpful Also the service didn’t take that long More

by HAYLEIGHBRADSHAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan
Jan 02, 2025 -

Toyota of Lancaster responded

Thank you for your review! We know your time is valuable, and we’re thrilled to hear that we could provide fast service. We look forward to serving you again soon.

January 02, 2025

My car wasn’t even fixed gave me the same issue again after just 1 week of having it out of maintenance More

by julio cortez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Toyota of Lancaster responded

We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like the opportunity to resolve this issue. Please feel free to call me directly at (661) 952-2103

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