Toyota of Lake City
Seattle, WA
Filter Reviews by Keyword
By Type
Showing 61 reviews
We bought a Hybrid Highlander and were lucky to deal with Ibrahim. From start to finish he was amazing! He worked hard to find us the vehicle we wanted and kept us informed of manufacturing timeframe and pro Ibrahim. From start to finish he was amazing! He worked hard to find us the vehicle we wanted and kept us informed of manufacturing timeframe and process. The car arrived just days after my birthday and Ibrahim recognized it in a very thoughtful way - totally above and beyond! He was very knowledgeable about the tech in the car and patiently taught us everything we need to know. He was very knowledgeable, helpful and transparent; as was our entire experience. Alex Lake did a great job getting us in and out with the transaction itself. He too, was very knowledgeable and helpful. I highly recommend Lake City Toyota! Ask for Ibrahim! More
always helpful. Been dealing with them for 17 years. Have always gotten great service. A non-pressure dealership. Greg (gold team service manager) has always pro Been dealing with them for 17 years. Have always gotten great service. A non-pressure dealership. Greg (gold team service manager) has always provided good advice. Now that I bought a new car from them, I get to keep Greg as my service manager. I'm happy! More
Fantastic service all around! As a first timer for this location, Mike Kraynak from the service department was appointed to handle my vehicle's issues and he provided constant com As a first timer for this location, Mike Kraynak from the service department was appointed to handle my vehicle's issues and he provided constant communications of the vehicle's status. He was polite and clear throughout the time. Most of all, he demonstrated with patience and knowledge of the addressed issues. Overall, I was extremely pleased with the time and effort that Mike and his tech crew were able to greatly assist. I would most definitely return to this location for future issues after this visit. More
Best dealer and hardest workers of all time. I just moved back to the United States from Japan and, while in Japan, worked a deal on a 2023 Tacoma. First off dispite time difference Abel and Ale I just moved back to the United States from Japan and, while in Japan, worked a deal on a 2023 Tacoma. First off dispite time difference Abel and Alex did everything to accommodate the time difference dispite a 16 hour time difference. Texts and calls never went unanswered. I had a hard timeline and a short window in Seattle, and they beyond delivered. literally. Shipment company didn't have the vehicle arriving until several days after my arrival, and Abel and Alex went to work and got me the truck on the day I needed it, brand-new and off the truck. I spent less than an hour in the dealer and did all my paperwork through email, and it was so easy to complete and follow. When it is time for me to buy again despite being in Oklahoma, or wherever I end up due to military PCS, I will be seeking these two out. Praises will never do the amount of work they did justice, but I hope this solidifys someone decision with going with them. I promise you, no one will work as hard for you as this dealer ship and these gentleman. More
I went to Toyota of Lake City yesterday to buy a Supra and was amazed by Ibrahim Ahmad's knowledge and attention to detail with each step of the process. After having an experience far below par at other and was amazed by Ibrahim Ahmad's knowledge and attention to detail with each step of the process. After having an experience far below par at other local Toyota dealerships, Ibrahim had mended and eased any frustrations or anxiety that I had previously going in to buy a car for the first time in my life, an experience I never even thought to have in the first place. Both me and my husband were blown away by how polite and well-versed Ibrahim was, excellent customer service. We hope that others are able to work with him as it was an absolute pleasure working with someone who chose the right career path for them. More
I really don't understand how people work here, I have given an appointment at 10.30am no one is there to honor that appointment and asked to come by noon or there after. They don't have courtesy atleast given an appointment at 10.30am no one is there to honor that appointment and asked to come by noon or there after. They don't have courtesy atleast accept the mistake and accommodate More
Visited Lake City Toyota this morning to look at a Camry Hybrid. Called to confirm car on website was available. Talked to Max Lahlou, he confirmed the car was available. Told him I would be there in 30 m Hybrid. Called to confirm car on website was available. Talked to Max Lahlou, he confirmed the car was available. Told him I would be there in 30 minutes. Max took the time to move the car into the front covered viewing center. We looked the car over and went for a drive. I liked the car, the negotiations were very straightforward. Ended up driving the car home. The general manager also stopped by to chat and say thanks. The best car buying experience of my life More
Dealer is convenient to where we live. The sales person, Roan, was very friendly and easy to talk to. They had a RAV4 model on order that was exactly what we wanted. We put down our ear The sales person, Roan, was very friendly and easy to talk to. They had a RAV4 model on order that was exactly what we wanted. We put down our earnest money and waited for about seven weeks for delivery. It was worth the wait! The car is amazing. Our only suggestion is if you are paying cash for the car make sure you make that clear up front otherwise they will hound you to fill out credit apps and asking for permission to review your credit history. I would recommend Toyota of Lake City to our friends. More
This is specifically about service and not car buying. The service team advisors (greg in this case), push you to do work that is not required. They are paid on commission, so the more they sell the mo The service team advisors (greg in this case), push you to do work that is not required. They are paid on commission, so the more they sell the more they get. We took in a Landcruiser that he told us need all kinds of work. We took it to another Toyota dealership and they told us that none of this was required and not necessary at this time. Will never go back. More