Toyota of Kingsport

Absolutely The *BEST* At Kingsport Toyota I absolutely LOVE my "new to me" Toyota Camry! B.J. Hill was fantastic to work with. He was very knowledgeable and friendly. I would definitely recomm I absolutely LOVE my "new to me" Toyota Camry! B.J. Hill was fantastic to work with. He was very knowledgeable and friendly. I would definitely recommend B.J. and Toyota of Kingsport to anyone looking for a new or used vehicle. If you want the best in customer care go to Toyota of Kingsport. I would also like to give a special thanks to Melvin Shaffer. More

Wonderful dealership with wonderful people working there! Lee and Chuck were wonderful! Lee is a wonderful salesman! Sean was very good with finalizing our paperwork! thank you again for your time and hel Lee and Chuck were wonderful! Lee is a wonderful salesman! Sean was very good with finalizing our paperwork! thank you again for your time and help purchasing my new car! We will return again for more purchases in the future! More

ABSOLUTELY EXCELLENT EXPERIENCE!!!! If you go to this dealership, ask for Derrick Ilgner. We just bought a car from him and the entire experience was outstanding. You absolutely couldn't If you go to this dealership, ask for Derrick Ilgner. We just bought a car from him and the entire experience was outstanding. You absolutely couldn't ask for a better deal and better service. The entire staff works hard to make an unbeatable deal. More

Our Prius Experience My name is Ed Leeson and I am 59 years old and just recently retired. My wife and I visited Toyota of Kingsport on Saturday 4/11/15 to look at a Priu My name is Ed Leeson and I am 59 years old and just recently retired. My wife and I visited Toyota of Kingsport on Saturday 4/11/15 to look at a Prius. All my life I had a company vehicle so when I had to turn my company vehicle in I wanted to get a car that was dependable, cost efficient and would last a long time. We felt very comfortable with this dealership since we had previously bought a car from them several years ago. The reason we came back was fourfold...the salesman, service, price and Toyota's reputation. First off, the salesman who is a friend of ours (Marvin Tolley) is a man of integrity and a brother in Christ. We could not ask for a better individual to deal with. Marvin explains everything to you and ensures you get exactly what you are looking for including a good price. Then the service from the accessory sales consultant (Kristin Humphrey) was great. She took the time to tell us the ins and outs of the car we were buying and even helped us put a Toyota App on our smart phone which is phenomenal. Everything is on this app about your car - it has service offers, roadside assistance, warranty info, safety recalls, service history, vehicle manuals, how to videos, etc. Lastly, I am an avid Toyota fan. I have owned Buicks, Cadillacs, Chevrolets, Fords, Hondas, Mercedes, Nissans, Pontiacs, and Toyotas in the past. Suffice it to say, the Toyota has been far above their competition and this is a proven fact. All you have to do is look at Consumer Reports for vehicles and Toyota is at the top of the pack in overall ratings. Of all the vehicles I have owned, the Toyotas have less maintenance problems, are more dependable and have a better re-sale value than any vehicle on the market. We love our Prius, it is comfortable, roomy and economical...50 mpg definitely makes this a "winner" in our opinion! More

Purchacing a New Highlander LE Plus I went to Toyota of Kpt. to look at new or real good used cars as I was just starting to look for a new/newer SUV/Crossover vehicle than the '03 Chevy I went to Toyota of Kpt. to look at new or real good used cars as I was just starting to look for a new/newer SUV/Crossover vehicle than the '03 Chevy Trailblazer that I owned. I had been to Dodge, Kia & Honda dealerships earlier in the day and had driven a couple of vehicles already. I would like to say here that I've have had both hips, both knees replaced and I have peripheral neuropathy in both feet. Very painful & burning feet. As I drove thru the lot I stopped and B.J. Hill asked could he help me & I said yes and that I was starting to look around.. He said for me to park and we'd walk around & look at what they had plus that they could get me most any car I'd like in a day or two. I told him of my physical problems and he said to park and come inside and we'd look at the inventory on the computer plus we could look at other "Hill Family" lots in the Tri-Cities area.We looked at several SUV's and the he pulled up the Highlander LE Plus.I liked the info on it esp the fact that it was White. He had it brought around (very nice gesture) & I knew in the first 2 miles that I wanted this car. It drove & rode like a dream. It also had CLOTH SEATS, NO SUN ROOF, FANTASTIC SOUND SYSTEM (JBL) AND GAS TANK ON DRIVERS SIDE!!! Which were things that I REALLY REALLY LIKED, esp. gas tank fill on drivers side. We went back talked money (no trade in) and after some discussion & approvals he gave me a number that I could live with. So on the way home I stopped at the Eastman Credit Union, spoke with a lady in car loans. She took my info, looked up my credit rating, looked at the pros n cons of this car and said "If you're interested in buying a NEW CAR this would be too good of a deal pass up". I called B.J. & told him to hold it for me. I had to put a down pmt. on it over the phone (using credit card) just in case someone else had there eye on it. I am now driving it and the envy of my neighborhood!! I've told a few close friends of the deal I got and they said that I had "done good". I know they made money but I think I got a good deal on a TOP QUALITY CAR with GREAT WARRANTY!!! More

Salesperson We called Kingsport Toyota looking for a truck and got Gary Moore. He stayed in touch with us and called when the truck we wanted came in. He i We called Kingsport Toyota looking for a truck and got Gary Moore. He stayed in touch with us and called when the truck we wanted came in. He is honest and treated us great. This is why we bought from Kingsport Toyota. Thanks Gary we love our new truck!! Also thank you also to Kristin Humphrey for showing us everything on our new truck and how to use and enjoy it. Thank you Gary Moore we love our new truck!! More

Great day and great transaction. Toyota of Kingsport was pretty far drive from my house. I had searched and searched for the Toyota Sienna I was looking for all around my area. Then I Toyota of Kingsport was pretty far drive from my house. I had searched and searched for the Toyota Sienna I was looking for all around my area. Then I searched and found the one I wanted at Kingsport. It was well worth the drive. Great selection of vehicles and service. More

Awful experience I recently stopped by Toyota of Kingsport to look at the inventory of 4Runners. I was met nearly immediately by a salesman. I explained my intention I recently stopped by Toyota of Kingsport to look at the inventory of 4Runners. I was met nearly immediately by a salesman. I explained my intentions and agreed to a test drive. I was not planning on purchasing a vehicle this day as my wife and I already had other appointments scheduled for the rest of the day. The salesman continued to push information from me and pushed for me to purchase a vehicle before I left the dealership (even though they did not have the model I was looking for). The salesman even got his manager who also pushed for me to make a decision that day despite our plea that we were just window shopping and not there to purchase that day. After hearing this news the manager left without apologizing or anything. The salesman also lied to us stating that Toyota of Bristol had lost their Lifetime Warranty status with Toyota. Good luck if you decide to buy from here, they seem very deceptive. More

Satisfied Very professional and fair. Enjoyed dealing with the staff. Took time to thoroughly explain the warranty and accessories of the vehicle plus offered Very professional and fair. Enjoyed dealing with the staff. Took time to thoroughly explain the warranty and accessories of the vehicle plus offered future assistance if needed. More

It was a good day The people were real nice and knew every thing that we ask about our new Toyota 4 runner and we love the new Four Runer The people were real nice and knew every thing that we ask about our new Toyota 4 runner and we love the new Four Runer More