Toyota of Kingsport

Friendly and courteous We were very impressed with all the employees that were involved in our new car purchase. Friendly and courteous without hesitation. The facility wa We were very impressed with all the employees that were involved in our new car purchase. Friendly and courteous without hesitation. The facility was clean with a friendly atmosphere. No pressuring tactics. Thank you. More

Lee Gragg and Kristin Humphrey ROCK!!! I went to Toyota of Kingsport after a very disappointing trip to Johnson City Toyota. Johnson City Toyota was not able to produce a vehicle they had I went to Toyota of Kingsport after a very disappointing trip to Johnson City Toyota. Johnson City Toyota was not able to produce a vehicle they had advertised on their website, on Autotrader, and that I had emailed someone about. They tried to substitute it with a much more expensive deal and would not try to make a similar deal on the higher priced car. I left very upset and stopped at Toyota of Kingsport to see what they had to offer. Salesman Lee Gragg was very familiar with all the vehicles on the lot and took time to find out what my needs were. He told me they didn't have the car I was looking for, but he could check at some other dealerships for it. I started laughing and told him the vehicle was at Johnson City Toyota, not the original car I went to see, but the more expensive one I feel in love with. The wheeling and dealing started, and in a very short time a deal was struck and I was going to be the proud new owner of a shiny blue Toyota Corolla S (as soon as someone went and got the car from Johnson City Toyota). Lee said it might take a day or two to get the car and get it ready, but at 12:30 the next day it was waiting for me. I spent some time with Kristen Humphrey, who told me all about my new car and gave me lots of handouts to help me get to know all its features. She is very well educated in the cars and is a car "nerd" genius. I highly recommend Toyota of Kingsport. Save yourself some aggravation and skip Johnson City Toyota and go right to Toyota of Kingsport. More

Lacks customer appreciation. This dealership doesn't know how to appreciate it's customers. The sales people are good, but the dealership management and practices lack customer ap This dealership doesn't know how to appreciate it's customers. The sales people are good, but the dealership management and practices lack customer appreciation. More

Friendly, competent, great dealership We purchased a. New Sequoia Limited. Couldn't be happier with the Sales Consultant and support staff. Mark was very helpful in showing us our possib We purchased a. New Sequoia Limited. Couldn't be happier with the Sales Consultant and support staff. Mark was very helpful in showing us our possible choices answering all of our questions. Steve met us and truly showed us that he wanted our business. Once we purchased the vehicle, Kristen was more than helpful in explaining the ins and outs of the controls giving us a great overview of the systems. Then she and Mark gave us a hands-on demonstration in the vehicle. The vehicle was nicely detailed and fueled at pickup. Couldn't ask for better service. They treated us as friends and valued customers. I'd recommend this dealership to anyone. More

Our experience with Toyota of Kingsport! While shopping for our new Highlander, Toyota of Kingsport's staff made the experience a pleasant event! The sales staff worked very patiently with us While shopping for our new Highlander, Toyota of Kingsport's staff made the experience a pleasant event! The sales staff worked very patiently with us and their knowledge is exceptional. A lot of the features on the Highlander's electronics were new to us! Patrick and Kristin both explained the operational functions about the sound system and the GPS. We are very happy with our new vehicle and very thankful for the knowledge of your staff who was a very big help to us! More

New van great experience Contacted the dealership through their website and they offered a great experience which lead me to purchasing a vehicle. Was able to receive good val Contacted the dealership through their website and they offered a great experience which lead me to purchasing a vehicle. Was able to receive good value for my trade in and got a great price on a new vehicle More

Our New Sienna My wife & I decided to purchase a Certified Toyota Sienna. After reviewing several vehicles, I contacted Toyota of Kingsport. Thru various emails & My wife & I decided to purchase a Certified Toyota Sienna. After reviewing several vehicles, I contacted Toyota of Kingsport. Thru various emails & phone calls with Patrick Adinolfi we arrived at an agreeable price. Then my wife & I drove approximately 200 miles to meet Patrick and purchase our 2013 Toyota Sienna XLE. I'm handicapped and their sincere effort to address my comfort needs and to expedite the process were above and beyond. The experience was very sincere, extremely satisfactory, and enormously enjoyable!!! We would certainly recommend Patrick (Adinolfi) and the Toyota of Kingsport dealership to anyone looking for their next or first Toyota! Rod & Barbara Young More

Great Experience! My wife and I were in this past weekend and bought a new 2015 Toyota 4Runner Limited. The Sales experience with Andy Tate was awesome and Shawn did a My wife and I were in this past weekend and bought a new 2015 Toyota 4Runner Limited. The Sales experience with Andy Tate was awesome and Shawn did a great job of securing finance for us. The whole process was very smooth! This was the easiest car buying experience I have ever had. A big THANKS! to Andy and Shawn! More

Bobby Hill and ToK....the greatest!!!! I have never been involved in the purchase of a Toyota. It has always been a Chevrolet. This past weekend, I was very blessed to be able to purchase I have never been involved in the purchase of a Toyota. It has always been a Chevrolet. This past weekend, I was very blessed to be able to purchase a new 2015 Toyota RAV4 from salesman Bobby Hill and the staff of Toyota of Kingsport and it was the best experience I ever had. I was looking for another SUV to replace my Chevrolet Equinox and when I came across Bobby Hill at Toyota of Kingsport....he put me in a ride that totally suited all the needs I was looking for: gas mileage, comfort, plenty of riding space for others, plenty of cargo space and most of all ...he made sure to go over all of the 5 star safety rated parts of the ride. Plus....he made sure to go over all of the features that will be serviced in the future by Toyota for free. Toyota of Kingsport and Bobby Hill. The best auto dealership in the Tri Cities. More

Super bunch of good Folks Chuck has got to be one of the nicest men, I have ever worked with. I can't begin to thank him enough. Will recommend these guys to everyone I know . Chuck has got to be one of the nicest men, I have ever worked with. I can't begin to thank him enough. Will recommend these guys to everyone I know . Lee Gragg is just a super nice man to work with. I also had the pleasure of meeting Derrick. All of these guys are just super. Thank you More