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Toyota of Kent - Service Center

Kent, OH

4.8
695 Reviews

695 Reviews of Toyota of Kent - Service Center

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December 17, 2021

Got right in. Car checked in right away. Service agent was very courteous. RepAir performed promptly. Couldn’t ask for more. More

by KCARRACHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Mgr
December 17, 2021

They are very reliable and do a great job of telling me any problems that exist with my car. More

by TOTHPHOTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Lucas
December 17, 2021

Thank you for treating us like family! Even though the timing was not favorable, Toyota took time to rearrange and communicated with me everything! Thank you for being understandable, flexible and at the More

by BARRONC33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Lucas
December 17, 2021

Excellent customer service!! Service manager keeps you informed of what is happening and what’s needed. Very quick service!! Fantastic maintenance records kept to know exactly what is needed on vehicle. More

by GRUMPYOLDMANLARRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2021

Friendly,knowledgeable, prompt, informative, and they don’t try to make their entire income off one person, meaning reasonably priced. Thanks 😊 More

by RBRINEHART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
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