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Toyota of Kent - Service Center

Kent, OH

4.8
695 Reviews

695 Reviews of Toyota of Kent - Service Center

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December 17, 2021

I brought cards and played with my friend while I waited for them to replace my sway bar end links. Nice waiting area. More

by LCAMPBE8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
none of the above worked with service don't remember her name
December 17, 2021

The work done on our car was done professionally and efficiently. All of the service personnel were courteous, and all of our questions were addressed in a professional and friendly manner. Keep up th More

by RJHENRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Grand
December 17, 2021

Have taken care on any issues I have had with my truck. Because of the service department and the salesman, bought a second vehicle through them. More

by JAMESRFACIANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Young
December 17, 2021

Very friendly staff that provided honest service and fixed my car as needed. They provided a fair quote and made sure my car was in working order. More

by ARANKIN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Lucas
December 17, 2021

Great communication through our whole process. Gary S was the reason I purchased from this dealership! More

by DANABINDUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2021

I have bought cars and had them maintained at Don Joseph Toyota for over 20 years. The service department is honest, polite and helpful. I feel like I'm presented with options for what work can be done, and More

by JANEOBRIEN12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Blasik
December 17, 2021

The service staff is very accommodating and even provided me with a ride home when unexpected repairs were needed. More

by WLCOLE1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spoke with Tim Powers about buying a car for my son in 2022
December 17, 2021

Was concerned it did t say full synthetic oil on my receipt. I called and they said it was so I hope that’s correct. Service was fast and rep friendly. More

by MAGRAY8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2021

Excellent customer service in person, and via the phone. Also very accommodating if need a ride back home during service repairs. More

by ANDREAFRHODES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Lucas
December 17, 2021

Per usual, the experience at Toyota of Kent was very friendly and successful. I will continue to use them for my Toyota Prius's. More

by RJONES85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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