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Toyota of Kent

Kent, OH

4.8
1,176 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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1111 W. Main St.

Kent, OH

44240

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Showing 1,176 reviews

December 17, 2021

Great communication through our whole process. Gary S was the reason I purchased from this dealership! More

by DANABINDUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2021

I have bought cars and had them maintained at Don Joseph Toyota for over 20 years. The service department is honest, polite and helpful. I feel like I'm presented with options for what work can be done, and More

by JANEOBRIEN12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Blasik
December 17, 2021

The service staff is very accommodating and even provided me with a ride home when unexpected repairs were needed. More

by WLCOLE1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spoke with Tim Powers about buying a car for my son in 2022
December 17, 2021

Was concerned it did t say full synthetic oil on my receipt. I called and they said it was so I hope that’s correct. Service was fast and rep friendly. More

by MAGRAY8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2021

We just purchased our second Highlander from Toyota of Kent. The service is exceptional and you always feel welcome and valued at their establishment. More

by TONI.RAVIS1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Hamschumacker, Tiffany Lucas
December 17, 2021

Excellent customer service in person, and via the phone. Also very accommodating if need a ride back home during service repairs. More

by ANDREAFRHODES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Lucas
December 17, 2021

This was a smooth buying, financing, and delivery experience, and we were able to find the car we wanted. More

by EUGENEOBRIEN
Customer Service
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2021

Per usual, the experience at Toyota of Kent was very friendly and successful. I will continue to use them for my Toyota Prius's. More

by RJONES85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2021

Got right in. Car checked in right away. Service agent was very courteous. RepAir performed promptly. Couldn’t ask for more. More

by KCARRACHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Mgr
December 17, 2021

They are very reliable and do a great job of telling me any problems that exist with my car. More

by TOTHPHOTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Lucas
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