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Toyota of Kenner - Service Center

Kenner, LA

4.5
2,118 Reviews

2,118 Reviews of Toyota of Kenner - Service Center

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May 20, 2021

Doug as always was very professional and friendly. He is extremely knowledgeable and is always willing to go the extra mile. He has saved us money on several occasions when it would have been easier just t More

by DBS0826
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021

My recall service was scheduled a week in advance because to parts were not in stock. I wish wasn't a need for recall service but glad that deal took care of it quickly. More

by PAULROYCE
Recommend Dealer
Yes
Employees Worked With
Allison Kimbrough
May 20, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad our team was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

May 19, 2021

Professional staff; courteous and considerate. Pat was my very capable salesman. Jeff was my very capable and professional finance person. The female person was went over all of my manuals etc was super More

by sueapleva
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Patten
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Brown
May 20, 2021 -

Toyota of Kenner responded

Congratulations! We are glad to hear that Patrick and Jeff were able to make your sales experience a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing Ray Brandt Toyota! Ray Brandt Auto Group #WeMakeItEasy

May 19, 2021

The service people were courteous and took excellent care of my auto. There was efficiency and all of the services were done in a timely manner. More

by HUCKLEBUCK-NO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

May 18, 2021

Always great service! I do not bring my cars anywhere else. Doug is always helpful. Since my husband passed away he is a great advisor to me regarding repairs. More

by CBARONI0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Doug is able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

May 17, 2021

Mr. Harold goes above and beyond for his customers I truly appreciate him for getting me back on the road safely and communicating all my car needs in a timely manner. More

by beepycoria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
May 17, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad Harold is able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

May 14, 2021

Great Service! Kuddos to my contact Doug in Service so eager to help. The world needs people like Doug when it comes to dealing with the public. More

by LDIECK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Doug is able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

May 14, 2021

Brad was very helpful & kept me informed of work to be done & when it was completed. Cashier able to complete sale by phone. Good job More

by ronhaley5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Miller
May 20, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad that Brad was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

May 14, 2021

Great service Toyota has been really good company to deal with! Hope to buy my next car (Toyota) Ray Brandt service is great and accommodating More

by loubrowstar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Waguespack, Harold Leblanc, Erin McDonald
May 13, 2021

too expensive for an oil change and the mechanics don't inspire confidence. first time this happens to me at the dealer. my ignition key was broken and other inconsistencies More

by JOSEABELGUIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
a new girl
May 14, 2021 -

Toyota of Kenner responded

It's upsetting to hear that your experience was anything but stellar since you have been a customer for a long time now. We hope your next visit will be more like the service you have received in the past. Thank you, Ray Brandt Auto Group

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