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Toyota of Kenner - Service Center

Kenner, LA

4.5
2,118 Reviews

2,118 Reviews of Toyota of Kenner - Service Center

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June 16, 2021

the service was done in a timely manner and Brad was great. The only problem I have is that I'm unable to get someone in service to answer the phone when I call for service. More

by ksfishmaster
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brad Miller
Jun 16, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Brad was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

June 15, 2021

Great service I will always come back. These folks are friendly, give great service. The waiting area s always very clean and I love the snacks. More

by JMA0341
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harold Leblanc
Jun 16, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We appreciate your kind words about our team! Ray Brandt Auto Group #WeMakeItEasy

June 11, 2021

The personnel in the service department were extremely responsive. After having the recall work done on my car all of the warning lights for engine, etc. came on while on my way home. I called and More

by JPICKER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Sheila was able to take great care of you and your vehicle! Ray Brandt Auto Group #WeMakeItEasy

June 11, 2021

Sheila was efficient. The reason for the 4 stars rather than 5 was a failure (again) to place a copy of the inspection in my car after performing. More

by YLBNTL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us, YLBNTL! Ray Brandt Auto Group #WeMakeItEasy

June 11, 2021

Sheila did great given the circumstances. This was the 4th time back for the same problem. Toyota issued its second TSB on this parasitic battery drain. Hopefully they got it fixed this time. More

by PSRUSSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Romain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Sheila was able to take great care of your vehicle during your visit. Ray Brandt Auto Group #WeMakeItEasy

June 09, 2021

Customer service was great, very prompt service. Good communication. Harold in the service department was very prompt and knowledgeable and kept me informed every step of the way. More

by DJVICKNAIR
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
Jun 16, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Harold was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

June 08, 2021

Eric always is courteous and friendly. Very pleasant to work with to have my 4 Runner serviced. I would recommend this Toyota dealership . I will continue to have my vehicle serviced there More

by C.ZELENKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Eric was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

June 08, 2021

Awesome! Fast and professional. I have zero complaints. Keep up the great work. On second though y’all need to remove the 25 minimum word requirement though. More

by NCARBAJA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We appreciate your kind words about our team! Ray Brandt Auto Group #WeMakeItEasy

June 08, 2021

I am very satisfied with the service department because they are courteous, thorough, and knowledgeable. Most importantly, they always explain what work is required and if any additional work needs to be d More

by ELITA3875
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harold Leblanc, Jeff Lawrence
Jun 09, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We appreciate your kind words about our team! Ray Brandt Auto Group #WeMakeItEasy

June 07, 2021

Everything was great, service, employees, the entire experience. I would recommend anyone with a Toyota to this dealership. Ray Brandt always has great customer service. More

by JEROMEALEX007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Toyota of Kenner responded

Thank you for the great review. We appreciate your kind words about our team! Ray Brandt Auto Group #WeMakeItEasy

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