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Toyota of Kenner - Service Center

Kenner, LA

4.5
2,118 Reviews

2,118 Reviews of Toyota of Kenner - Service Center

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June 30, 2021

Service was fast, courteous, and professional. The Service Department kept me informed throughout the entire time I waited for my car. Thank you Ray Brandt! More

by WILLIAMFMORGAN
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harold Leblanc
Jun 30, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We appreciate your kind words about our team! Ray Brandt Auto Group #WeMakeItEasy

June 29, 2021

The service on my Camry was very quick, and Sheila is very sweet and helpful! Scheduling an appointment is super easy to do on-line. More

by EK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Sheila was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

June 28, 2021

Everyone was nice, but it took 2.5 hours for routine maintenance on my car. And that was WITH an appointment. I understand that it was a busy day, but I should have been notified that it was going to ta More

by elizabethrussell319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erick Burgess Sr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. Someone from our team has reached out to you regarding your visit. Ray Brandt Auto Group

June 28, 2021

The serivce is good, however, a two hour wait for an oil change is too long! More

by CAROLYNRAPIER
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We appreciate your feedback! Ray Brandt Auto Group #WeMakeItEasy

June 28, 2021

I bought 4 new tires. The service rep ordered them for me. He was very courteous and explained the costs and process very clearly. Everything was done very efficiently. More

by DHOLLYFIELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
Jun 28, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear our team was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

June 27, 2021

I own 3 Toyota's. Service dept. Sucks. Never treat you like a loyal customer. More

by lanecharles231
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Shelia Leblanc
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harold Leblanc
Jul 01, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. Our Service Manager has reached out to you regarding your visit. Thank you for taking the time to speak with him. Ray Brandt Auto Group

June 26, 2021

I always receive white glove service at at Ray Brandt Toyota. Thanks More

by MPDAUER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Toyota of Kenner responded

Thank you for the great review. We are glad to hear that our team is able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

June 25, 2021

Brought car in to replace a part under recall. Service was great but there was a strong smell of gasoline inside the car that took several days of airing out to improve. More

by GSJ4525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
June 25, 2021

The service department was efficient and quick, everything was explained prior to servicing and the waiting area was comfortable. More

by MARILYNSAPONARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We appreciate your kind words! Ray Brandt Auto Group #WeMakeItEasy

June 25, 2021

I always schedule my service with Doug Montalbano. He is always personable, polite & professional & he ensures that the service needed on my Camry will be done efficiently & safely. More

by DLMOLAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Doug is able to take great care of you and your vehicle during your visits! Ray Brandt Auto Group #WeMakeItEasy

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